Richard H E.
Arc Home Refinancing Experience
Arc Home has been highly reliable during my refinancing process and were instrumental in getting me the best rate I could possibly get!

Arc Home LLC is a full-service lender and servicer founded in 2015. We are owned by AG Mortgage Investment Trust, a publicly traded REIT, and other funds under management of Angelo Gordon, a privately-held investment advisor with approximately $43B of assets under management.Arc’s mission is to provide our customers with a comprehensive array of mortgage solutions with an emphasis on specialty products. The customer experience is our first priority. We will delight our customers by empowering and training knowledgeable, helpful and friendly team members while providing an efficient process and competitive pricing.We are a nationwide lender and conduct business under the names Arc Home LLC, Arc Home Loans LLC and WEI Mortgage. We are a member of the Mortgage Bankers Association and an approved seller/servicer for Fannie Mae and Freddie Mac and an approved issuer/servicer for Ginnie Mae.Arc Home LLC is an Equal Housing Opportunity Lender.Company NMLS #81386For a full list of our licenses, please follow this link.
Arc Home (archomellc.com) has 130 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 71 reviews with 5 stars · Clear filters
Richard H E.
Arc Home has been highly reliable during my refinancing process and were instrumental in getting me the best rate I could possibly get!
Paul B.
Arc Homes were recommended by a previous neighbour who sold their home and I can honestly say they were correct. Throughout the sale I was regularly informed of the progress and the staff put me at ease throughout the process. There was a lot of interest in my property which they sold in a few weeks. Thank you Arc for your excellent service.
JULIO H.
Professional and friendly associates who went out of their way to be helpful and made excellent recommendations.
Response from Arc HomeMar 28, 2024
Mr. Hamel, We are happy to hear of your positive experience with our team! Customer satisfaction is a #1 priority here at Arc Home. Please let us know if we can be of further assistance. Best, Arc Home Team
Timothy Robert M.
Arc made the financing easy
Response from Arc HomeMar 7, 2024
Hi Mr. Miller, Thank you for choosing Arc Home for your financing needs. We are happy to hear of your positive experience. Please let us know if we can be of further assistance. Thank you, Arc Home Team
Jennifer A.
This is the second loan I have closed and worked with Brian Rollins and Linda Hunter. Communication was excellent and it was a pleasure. The closing was on time, which was the three (3) week timeline I requested. I would highly recommend Arc Home!
Response from Arc HomeAug 22, 2023
Hi Ms. Adams, Congratulations and thank you for choosing Arc Home. We are happy to hear of your positive experience with Brian and Linda. If you need anything further, please let us know. Best Regards, Arc Home Team
Tim
Giving us simplicity answers and provided the options of select the mortgages
Response from Arc HomeJan 12, 2023
Good Morning Tim, Thank you for providing your feedback. We are happy to hear of your positive experience. If there is anything further we can do to make you loan experience a positive one, please let us know. Thank you for choosing Arc Home. Thank you, Arc Home
Jennifer
My experience with Arc Home was professional and a very smooth process from application to closing of my loan. The entire team was amazing! I would highly recommend Arc Home to anyone looking for a mortgage lender. The date of experience keeps changing what I chose - 10/26/2022 to 10/25/22 - tried to edit a few times.
Response from Arc HomeNov 18, 2022
Good Evening Jennifer, Congratulations on your new loan! We are happy to hear of your positive experience with Arc Home. Customer satisfaction is our top priority. If you have any questions or need further assistance with your loan servicing needs, please do not hesitate to contact us. Thank you, Arc Home
J.P.
I am a physician working for a telemedicine company. They pay me as an independent contractor, meaning that I am considered self-employed for tax purposes. After a nearly 2-month search, Arc Home was the only lender I was able to find that was willing to pre-approve me for a mortgage after less than a year of self-employment. The team I worked with guided me through the pre-approval process and ultimately approved my loan in time for me to close on a home within 45 days of my offer being accepted. Shout out in particular to Sales Director Robert Chiusano, who was one of the most consistently prompt, helpful, and responsive professionals I have had the pleasure of working within any field! The loan underwriting process was honestly a bit of a pain, but I assume that's true with any lender. Regardless of your circumstances, but especially if you are a non-W2 employee looking for a reputable mortgage lender with more flexible loan options, I would definitely recommend reaching out to see if Arc Home may be right for you.
Response from Arc HomeOct 28, 2022
Hi Mr. Parker, We are so pleased to hear of your loan experience. Customer satisfaction is a top priority at Arc Home. I will share your feedback with Rob and his team. Please let us know if there’s anything else you need and thank you for choosing Arc Home! Thank you, Arc Home