RJ
Excellent service and easy to navigate
Excellent service and easy to navigate
Response from ArchSep 22, 2026
Thank you!

Arch offers world-class financial products for holders of cryptocurrencies under a single destination, leading with its flagship crypto backed loans, the most secure, flexible and seamless on the market.
Arch (archlending.com) has 356 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Manhasset, New York
Excellent

Investments & Wealth · Greatneck, New York
Excellent
356 approved reviews, newest moderated first
RJ
Excellent service and easy to navigate
Response from ArchSep 22, 2026
Thank you!
Michael B.
Great response time
Response from ArchSep 22, 2026
Happy to serve.
RM
Simple, clear process. Support was great as well. Love the process and recommend them
Response from ArchSep 18, 2026
Thanks for this! Glad it was simple, clear, and well supported. Appreciate the recommendation!
Nayeli F.
Easy platform to use and fast process for lending using crypto as collateral
Response from ArchSep 18, 2026
This means a lot, thank you. Keeping things easy and fast is what we aim for every time, so it's great to hear that came through for you.
Choo C.
I have made several loans with Arch. The automated website makes the transaction fast and easy to execute. Choose the type of loan, post collateral, and get your money deposited into your account in hours. I have used other crypto loan companies, but Arch is the best!
Response from ArchSep 18, 2026
Thank you for this, and for coming back to us again and again. Glad the process stays fast and simple every time. Means a lot that Arch stands out for you.
Ben
Be careful what you asked for you might get it! Thank you Arch lending .
Response from ArchSep 15, 2026
Thank you, Ben.
Joel R.
I found arch lending to be a good company overall, the lending platform has a good user experience and the AI help is very good. The customer support is excellent in general and I've had very good support from people if AI wasn't enough. The collateral payback process is pretty smooth so far - I'm closing out a loan and there's a delay after you request collateral to be returned. The one negative I have found so far is that the collateral repayment will require a test transaction for amounts over a certain threshold. This requires bitcoin to be sent to the same address on the receiving wallet twice, in violation of best practices - it's best practice to NOT reuse a receive address. There is an easy way to opt out of the test transaction if it's below that threshold and if not, there's another way with a personal verification process.
Response from ArchSep 12, 2026
Thanks for this detailed feedback! Glad the experience has been smooth overall, and we're taking your feedback seriously. We'll make sure it gets to the right team to review.
Patrick M.
It is so nice working with Archlending. Their customer service is outstanding. Their interest rates are good and it is good to see my collateral in a segregated account, where it it held securely.
Response from ArchSep 11, 2026
Thank you for this. Glad the customer service has been outstanding for you. Appreciate you sharing this.