Teagan K.
Lost during transportation but fixed timely
The order got lost in between the print site and the postal service and took a week longer than originally intended. It was fixed in a timely manner and delivered within a few days of the fix

«Architeg Prints» is the place where you will find supreme quality prints inspired by iconic movies, music albums, video games and geek culture. Much of the works, including both handmade remasters of retro posters and fresh custom made designs, marries our love of simple, graphic illustration with the passion for geeky-culture industry. Pursuing 5-star service we always strive for excellence and pay attention to every detail to ensure pleasant shopping experience and customer satisfaction.
Architeg Prints (architeg-prints.com) has 87 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Teagan K.
The order got lost in between the print site and the postal service and took a week longer than originally intended. It was fixed in a timely manner and delivered within a few days of the fix
John M.
One print came out okay with some blur, but the second print had a lot of blur and is not up to standard. For the price you figure both prints would've been much better. Also, it took 11 business days for this order.
Phil C.
24”x36” Poster came kind of wrinkled and smudged but I still loved it. Wasn’t enough to ruin the print or be too distracting.
Response from Architeg PrintsJun 8, 2024
Hi Phil, Oh, no! We apologize for the unfortunate condition in which the poster was received. This does not align with the level of service we strive to provide. Our customer protection program guarantees a refund or reprint in the event of damage or loss during transit. However, we are unable to locate your information in our customer database and have not received a response to our emails. Please contact us at your earliest convenience so we may promptly send you a replacement at no additional cost.
Kevin H.
My order was fulfilled on time and shipping was relatively quick. The item arrived as described and quality of print was good. My qualm is that the item arrived with significant wrinkling of the poster immediately out of the bag. It somewhat soured an otherwise perfectly satisfactory experience.
Response from Architeg PrintsMay 7, 2023
Hi Kevin, Thank you for taking the time to leave a review of your recent purchase. We're glad to hear that your order was fulfilled on time and that you found the quality of the print to be good. We're sorry to hear that the poster arrived with significant wrinkling. But we can only address issues that we are made aware of. We have a customer protection program that would have allowed us to reimburse you for the damaged item within a couple of days, had you contacted us first. Our team is always ready to assist our customers with any issues they may encounter. We appreciate your feedback and hope that you will consider giving us another chance to provide you with a fully satisfactory experience in the future.
Chris G.
The print arrived and looks good, but the sizing is wrong. The print that arrived is about 1/8 of an inch too long and too wide and won’t fit in the frame I bought. I didn’t expect to have to resize it on my own.
Response from Architeg PrintsFeb 22, 2022
Oh no, although our posters may have a small cutting tolerance, this should not have happened. Thank you for letting us know, Chris. We are truly sorry for all the inconvenience this has caused to you. We will be glad to make things right for you and offer a reprint free of charge - just drop us a line.
Jérémy G.
Products are very nice and the quality is there but its extremely difficult to see my order after i paid
Response from Architeg PrintsJan 19, 2022
Thank you for your feedback, Jérémy! Glad you liked your new posters. We apologize for the inconvenience with the order status tracking. Your feedback helps us to improve it!
lauryn
overall good quality print, very sturdy paper. shipping took much longer than expected. some printer lines visible on the the album cover but it is not very noticeable from a distance.
Response from Architeg PrintsJan 9, 2022
Thank you for your review, Lauryn! We apologize for the inconvenience with the long time shipping. Your feedback helps us to improve!