Mrs K J C.
Never received
Ordered book-lamp several weeks ago. Never received item and chase chased several times. They keep referring me to a tracking site which does not give accurate information.
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Architecturt (architecturt.com) has 38 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Mrs K J C.
Ordered book-lamp several weeks ago. Never received item and chase chased several times. They keep referring me to a tracking site which does not give accurate information.
Rosalyn C.
I ordered a stained glass book light still haven’t received this. I cannot track this now I’m so angry that this is obviously a scam site I’m supposed to pay by 3rd November but there is no way I will be paying for something I have not received.
Kirsty
Ordered with klarna..messaged klarna to say my lamp has not been delivered its been 5 weeks tracking was really good but now can't press the track button to get on .think this is a scam ,sick of been scared online it's getting a joke
Lynn C.
Firstly they overcharged me £10.66. then i tried to contact them via their email and it refers me to links which are irrelevant to my query. Tried to request a full refund which it says you can do within 12 hours but unable to get it as it keeps passing me to another link. I honestly think this is a scam and that i'll be contacting paypal for a full refund.
April M.
Placed an order but item never received. Tracking is useless, emailed them on a number of occasions but just received auto responses that are of no use. Paid using debit card, have requested a charge back through my bank as requests for a refund go unanswered by this company. AVOID THIS COMPANY!!
Sarah
Ordered 2 products months ago. First of all they overcharged me. Waited months for the products to turn up. Never seen such poor quality in my life. They have very clever advertising to show some very nice products but when they turn up they are rubbish. I bought a money box, which is so tiny you can't even fit £2 coin in, and it arrived scratched. The "book" is cheap plastic with only a few pages and you have to stick your own velcro on, the velcro was not included. I have emailed them and they offered £3 compensation. What a joke. Complete scammers that think they can get away with it due to being in a different country. Very rude on email saying that it is not in my best interests to send the item back as it will cost me more money. Will be taking this higher unless I receive compensation to the amount I paid.
belinda R.
Placed an order 6 weeks ago. Tracker shows it in a residential street in Manchester. Only automated response so now reported to PayPal for a refund. very disappointing
Margaret
Placed order 42 days ago. Lots of auto updates. Now wanting a £1 postage by card payment only. Emailed to say this is a scam and I want a refund. No replies. Am now reporting them .