ArchitecturmReviews of architecturm.com

Scam company Selling goods that have a copyright held by the artist that developed them I can only assume that there are other items for sale are also stolen or otherwise fraudulent

"We bought another product from Architurm and are very happy with the quality. HOWEVER, I also purchased a Christmas ladder which was delivered with a chip at the top. Customer Service has offered to credit me $12 for the item. HOWEVER, I want the product not the cash, and they are unwilling to replace said item. Very Disappointed with Architecturm."

I ordered a necklace, looked pretty good online. When it came, it was very cheaply made, and hardly resembled the picture. Wanted to return it for full refund, as their site said 100% guaranteed. I was offered $6…latest and final offer is $12…less than 1/2 what I paid. So much for their guarantee!! DO NOT BUY FROM THEM!! Sharon

This company is a scam don't order from them.

Prior to Christmas I ordered a wood sculpted hand item as a gift but did not realize that a family member had already bought a gift for the recipient. I immediately (less than 5 minutes of ordering) contacted Architecturm to cancel the order. Their response was why I want to cancel even though I explained. To my surprise, they said that the order was already shipped after less than 5 minutes of me contacting them!l to cancel! I asked about returning the item once received and they have not responded to my emails. I’m not one to write reviews as I have NEVER experienced such lack of customer service and bad experience. I trusted that this was a reputable company and got burned!

I ordered items in Nov. 2023 for Christmas. I received the 3 items AFTER Christmas with one of the items being broken in transit to me (it took about 6 weeks to receive). The packaging was so poor, I don’t know how they expected it would make it in one piece. I contacted them and sent a picture. I paid $19.99 for this item and they were willing to compensate me for $4. I declined and we had 2 more correspondences, with the last from me telling them that I will have my credit card company stop payment. They subsequently offered me $5, then $7 and I would have to ship the item back to their Chinese warehouse, which “will be very expensive for me” (their words). I have asked my cc company to dispute the charges. I forgot to mention that initially they overcharged me for the 3 items I purchased. They did reimburse me the difference for that mistake.

I ordered 2 Christmas ornament for 7 dollars each. By the time I paid for them it was $29. My fault for completing the transaction, but I immediately tried to cancel and was told the shipment was already processed. They said I had to wait till they are delivered and then return them. I’m still waiting. I should know better than to fall for these scams, from China. Live and learn.

Very fed up of waiting for the heart hands in brown I ordered over 6 weeks ago and still haven't received it. I was getting tracking updates every other day for the first month that were cleanly fake saying 'in transit' it made it to Belfast 2 weeks ago and then nothing (I live in south west England!) I've contacted Architectturm twice and was told to 'kindly be patient '.today they've told me they are resending the order. Now after reading all these damning reviews, I'm not sure I want some red tat that resembles nothing what I believed I was ordering. I am disgusted that I have been scammed. Not only this but they continue to send me advertisements of their products stating "70%discount on everything " Please don't get sucked into this. Facebook sponsered ads on Marketplace seem to be false advertising. It's happened before with clothes that are nothing like in the picture. Architectturm don't deserve even the one star.