Our products are all handmade, and we try our best to make each product perfect.
Architecturm (architecturm.com) has 89 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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89 approved reviews, newest moderated first
TM
CON, STAY AWAY, they advertise beautiful baubles with faux animals or birds inside for the Christmas tree, when they eventually get here they are small plastic balls with PICTURES in them, i was expecting a little stuffed robin i got a plactic picture and they refuse to refund me
Den
Scam company. Never received socks. Ordered October 3. Tracking information supplied has shown socks in Detroit for one month. Company will not resolve issue or cancel order.
Mrs H.
Product did not arrive, just false notifications about it being out for delivery. Been 2 months now and I'm chasing a refund. Avoid these scanners at all cost!
Roger
I ordered their socks in Oct and they sent me false tracking numbers showing it was shipped. First it was stuck in Germany. Then stuck in the USA. When I complained that it hadn't arrived last week, they said wait another week. Then they gave me a new tracking number saying it was shipped from China yesterday and I couldn't get a refund. Beware. They will lie
Sue B.
Update from last review.... Well, finally package arrived over 8 weeks and looking at the posting date it was not posted until 4 weeks after purchase... Now onto the item... MMmmmm - Really Not good, i order sloth socks which were supposed to be hand made knitted sloth with socks - what i got was a pair of beige socks with a felt sloth teddy crudely stitched to the sock. I cant seem to add a picture to review...
Laura T.
Not a complete scam! Ordered on 4th October, given very precise tracking information which stopped on 1st November when, having supposedly cleared UK customs, my socks were in Oxford, where they apparently are still. I complained to Architecturm on 1st December and only then read the terrible reviews and thought I'd been scammed. I did receive an apology from them, but didn't hold out much hope, however, as promised, I received a refund on 7th December.
Andy B.
⁷Sadly this is not a great read, the products look great in the pictures. Items ordered on 4 October for a birthday at the end of November. Shipment (if it happened) appeared to ship from overseas to Cambridge then not move. Whilst hastening this I am repeatedly told to ‘be patient’. Eventually the company say they will despatch a fresh order as they cannot trace it, after 2 week still absolutely no shipping details to trace, again I am told to ‘be patient’. More than 2 weeks after the birthday they were required for I firmly state I want a full and immediate refund – in fairness this is the only thing that has happened promptly and without argument. But (suspiciously) there was no mention of ‘please return’ or ‘there are now two orders heading your way’, or, an apology … this really makes me wonder if the items actually exist and ever got despatched? (Certainly, nothing received and no tracing information to suggest it will.) If you order from this company please be careful and ensure you follow through, to me there are many red flags (in hindsight).
chris
Ordered sloth socks in early October, they never arrived. I attempted to track my order on their Site, but it would not work, I called my credit card company and had them reverse the charge.