Stephen R.
Absolutely terrible... full of errors
Just a heads up to anyone considering Archiroots for LEED exam prep — I had a really poor experience. I was locked out of my account and had to buy the same course twice just to regain access. The practice exams were riddled with grammatical errors, incorrect answers, and explanations that didn’t even match the questions. I flagged the issues, and they admitted some were wrong and updated them after I paid. When I asked for a refund, they hid behind their strict refund policy, even though the product wasn’t usable as advertised. I ended up studying elsewhere and passing the exam with GBES. Would not recommend Archiroots to anyone.
Response from ArchirootsJul 21, 2025
Hi Stephen, we're sorry to hear you had a frustrating experience, though we’d like to clarify a few points for accuracy. Our team takes customer feedback seriously, and we ensure that our practice exams and explanations are reviewed regularly. We’re confident in the quality of our content, as it has helped thousands of students pass the LEED exam, often in under two weeks. If there were any specific concerns, we addressed them promptly, as we continuously update our material to reflect the latest exam standards. Regarding the refund, our policy is clearly outlined before purchase, and while we understand it may not fit everyone’s expectations, it is in place to maintain fairness and integrity across all users. We’re glad you passed the exam and wish you the best in your professional journey. If you ever need support or clarification, we’re here to help.