archersystems.comReviews of archersystems.com

Archer Systems kept over $7,000 for CMS holdbacks when I have a letter from CMS stating I owe nothing. In March of 2026 a lawsuit filed in New Jersey against Archer Systems that claims that class action administrators and banks named in the suit alleging secret kickback scheme that suppressed settlement payouts.

I get messages requesting my signature but there's no identification as to what I'm signing a signature for or a copy of any documents. I might be signing a contract for a mafia hit on myself for all I know. I requested information what I'm signing and nuns ever is produced. So that you keep sending me requests with no identification or copy of document that they're asking me to sign I'm a busy person but I need to know what I'm signing. They will not provide me copies of what I am signing so I will not sign anything blindly.

This is the worst company I have ever delt with. They keep coming up with excuses as to why I haven't received my settlement yet. Almost a year ago, I was told it was in lien resolution, and in the worse case scenario, it would take 6 months. Here I am 10 months later, and I'm being told the same thing. Five months ago I was told Medicaid and Medicare were not seeking compensation, but now they're telling me they are. This company is horrible, and they just hold on to your settlement, so they can collect interest. They lie to you without even blinking an eye. They need to be investigated. I am seriously considering a lawsuit against Archer, would anyone be interested in joining me? Also next week, I will be contacting the Attorney General. I for one, I'm tired of them playing around with our settlements.

I called Archer Systems to check on the status of my MacLaren Hall settlement payment. The representative (Nicole) said they couldn’t tell me anything and that they were still waiting on SSS final approval. She was rude and hung up on me. They never call back. Every time I try to get an update, Archer tells me to ask my lawyer. When I contact my lawyer, they tell me to ask Archer. I’m stuck in the middle with no answers, no returned calls, and zero communication. This constant runaround is extremely frustrating and unprofessional.

Archer Systems cannot be trusted, I have been waiting for my BSA Settlement Award since April of 2026. I have heard Nothing from these people, and I am wondering if I will ever receive my Settlement! Absolutely no one has ever returned my many phone messages!

Archer is responsible for distributing funds from a settlement in which I am involved. On May 22, 2026, I received an email stating that my funds were ready for distribution and that I would receive a follow-up email from a specific email address listed in the document within 5–10 business days. The 10-business-day window ended on June 8, 2026. During that time, I regularly monitored my inbox, spam folder, and junk mail folder, but I never received the promised email. On June 12, 2026, I began contacting Archer to resolve the issue. I was told that two emails had been sent to me; however, I never received either of them. I explained this to every representative I spoke with, yet no one was able to provide a solution or explain why the emails were not received. As of today, I still have no answers. I have repeatedly been told that my case has been escalated, but no one has clearly explained the escalation process, the cause of the delay, or what specific steps are being taken to resolve the issue. I have repeatedly requested to speak directly with someone in the distribution department, only to be told that the department does not have a phone number. I have also asked multiple times to speak with a supervisor to obtain clarification and updates. Each time, I was assured that a supervisor would call me back. Despite those assurances, I have never received a return call. Since June 12, I have contacted Archer daily in an effort to get answers, yet I remain in the same position with no resolution and very little information. The lack of communication, transparency, accountability, and follow-through has been extremely frustrating. Based on my experience, Archer has provided some of the worst customer service I have ever encountered. I sincerely hope that no one else has to endure the same experience.

This company is guilty of breach of trust and fraudulent intent. That is a felony. And they're going to have to deal with this legally and it's going to cost me a lot more money and what is owed to me. So I'm going to file this with the local authorities in the morning. And maybe there needs to be a class action suit against this company. But it would be a much better with individuals that's filing on the legal side of this as far as them being felons. It would get their attention much quicker I'm sure.

I bought RN in stead of PN and you cannot get to speak to anyone. I think this is all fraud. If a company charging so much money the she have customer service to help.