Arccos GolfReviews of arccosgolf.com

Advertised as monthly subscription but took full payment. Refused to refund me….very clever advertising that is seemingly ironclad once they have your money

Advertised at a monthly cost, but billed upfront for the year with no actual monthly option makes this very misleading to customers. That's like getting your weekly groceries and at the checkout they tell you it's £10 a month for a year.

Ordered the trial but unfortunately didn’t activate due to Personal circumstances. Missed the apparent notification and full annual payment was taken. Contacted them the same day the money was taken and asked for a refund and cancel account. They obliged by cancelling the membership but said no to refund, despite the account not being activated. Speaks volumes as to the type of company they. Companies who do the right thing by their customers, find their customers do the right thing by them. NOT THE CASE HERE.

BUYER BEWARE!! They store your payment information and auto-renew your subscription even when you opt-out for auto-renew! NO PHONE NUMBER to contact them and they argue with you when you email them to dispute the charges. Charged me $199 without my permission and refused to provide me a refund! Criminals!!

I purchased a set of 15 Arccos sensors and grips but have an issue setting up and using the system with my smart phone. I contacted Arccos customer services and after initial positive correspondence the issue appears to be that my Samsung Galaxy smart phone is not compatible with the product - this is despite the Arccos website stating that it is! Apparently you need a phone with 'gyroscope' enabled which mine does not have. What is even more frustrating is the incredibly poor customer service. Once the issue was established, Arccos simply stopped responding to emails. I've now raised multiple queries via their website and sent many emails, only to be completely ignored. I believe this must be a common issue and they know their website is misleading regarding the product's compatibility with many phones. I am now £250 out of pocket with an unusable product and the supplier, Arccos, doesn't want to know about it! Avoid using Arccos!!

Not sure why but all the reviews said it was fantastic, never missed shots, recorded everything fantastic, well not quite, I have version 3 + sensors Arccos Link Pro, thought great followed all the instructions, and bam I sent 30 minutes after every game fixing all the shots, make sure you ask a person who has it or used it before you purchase, never trust you-tubers and their reviews again.

Hi Arccos, I am contacting you in regards to my Arccos subscription. Phone make and model : iPhone 14 Pro Next charge date: 01.04.2025 So everything was paid until April 2025. Canceling my subsciption because i knew I will not use it next year cause I want something else and 120€ per year is a lot too much for what you get. And... Arccos canceled my Account IMMEDIATELY! I cant play anymore with Arccos, though my Account is paid until April 2025. WTF is wrong here?!?! Never seen something like that in my life. When I cancel a subscription, ofc I can use it until determination. Not with Arccos. You paid for April 2025, but canceled it? ok you cant use it anymore. Worst Customer Support I have ever seen im my life.

Used the app for a year and was happy with stats and info provided. Sadly got an injury which meant no more golf for me. Followed the instructions on the app to cancel my subscription 3 weeks before renewal - no response, sent another email as instructed on the app, no response - there is no other way to cancel. Renewal came and money taken from my bank. Eventually on the 4th email got a response saying they would cancel then I would have to wait 10 days for a refund. Pathetic service.