Henrik K.
Dårlig reklame for sensorer der aldrig
Dårlig reklame for sensorer der aldrig Var med de køller de reklamerede med hos dormy golf Ligemeget hvor meget man skriver til dem kommer der ingen løsning Skal ikke have deres produkter
Arccos Golf uses sensors attached to your clubs to automatically track each shot, providing data & analytics designed to improve your game faster than ever.
Arccos Golf (arccosgolf.com) has 48 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 37 reviews with 1 star · Clear filters
Henrik K.
Dårlig reklame for sensorer der aldrig Var med de køller de reklamerede med hos dormy golf Ligemeget hvor meget man skriver til dem kommer der ingen løsning Skal ikke have deres produkter
BRIAN
One star too many for this app ! It was unreliable last summer but since air has been introduced its utterly useless
Ben A.
Arccos Golf is built as a scam because they aren't confident enough in their product retaining customers for longer than the trial period. They will flaunt "free sensors" but then send you a $200 device that they try to hook you on. After a month they will charge you for the device and then another $200 for a YEAR long membership instead of the monthly cost they advertise. Of course this is in the small print so they will not allow any refunds (they will let you send the device back but then you have a useless app essentially). Customer Support? Never heard of them apparently. Jake will just tell you that you are SOL and can't give you a refund because the contract says so. I tried to dispute with my credit card but didn't win because of their small print. I then lost access to the app when I tried to use it. Arccos said that it was because I disputed the charge and they would have "happily issued a refund if you ask us." THIS WAS ON THE SAME EMAIL CHAIN WHERE THEY SAID NO TO A REFUND 4 TIMES. Oh and they don't have a customer service phone line that works even though they advertise they do.
Tobi S.
They trick you into an expensive mempership.
Scott Hammer P.
One star is too high! Impossible to cancel during “ free trial” got auto renewed while having cancer surgery. Thought I’d make the best of it when they wouldn’t cancel the subscription. But the sensors are terrible, ping off the clubs all the time, have already lost two, and replacements are too expensive, doesn’t pick up putts and tbh kisses half the shots. DO NOT WASTE YOUR TIME OR MONEY
Jerome
A total scam. In order to see what it actually is, they offer you a "free trial" but you need to provide payment details. When you want to decline during the trial period, there is no help in cancelling the subscription. And now that they have taken my money, the support seems non existent. None of my emails have ever been answered but they do manage to keep spamming me with newsletters. AVOID these people!
Borin K.
I'm a power user, I have embedded sensors in grips I change every year, I used both the Link and Link Pro, but with everything Arccos still misses a lot of shots and their AI keeps adding shots that didn't happen or choosing the wrong club (what's the point of the sensors!) I'm constantly fiddling with my phone to make sure everything is tracked right. Android and WearOS seldomly gets updates and are years behind Apple's features. And trying to cancel the subscription is a chore. I called the number they have on their website and the robo told me to email instead! I'm not confident they'll actually not charge me. They make it difficult on purpose and their support is very poor. All of these issues and they are the most expensive product on the market for what they do. I suggest going with a cheaper option because you'll get the same features for a fraction of the price and way better support.
Philip W.
Awful ethics as a company. Bought a trial, missed a very spammy looking renewal email and stung for £130 Atrocious customer service who just spout standard text back.. yes Jake I know how to cancel my account now and quoting your terms of use isn’t overly human or useful! It’s simply a money trap. Quotes prices monthly but charges annually with no refund option - even if you cancel with 11 months to go. Would use but the product is too glitchy and temperamental to be of any real use. A complete trap avoid like the plague. ***update*** ive requested - Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, specifically Regulation 29 and Regulation 34, I am entitled to a 14-day cooling-off period to cancel a distance service contract. I am exercising this right and request a full refund will update if this comes through.