ArcataPet.comReviews of arcatapet.com

This was my second order with ArcataPet.com. Their service is beyond fast. Within two hours of placing my order I received a shipping confirmation. The product was exactly as advertised and shipping charges are more than fair.

After placing an order on line at a store I'd never heard of or been to, I was very pleased to have received an email from ArcataPet after my order was placed. And the email was signed by a person...not a title or department; this made the transaction friendly, and if I had questions I could contact them. I really appreciated this personal customer service touch. For someone not use to shopping & buying online...this made the experience more comfortable.

We are very happy with ArcataPet.com. I took the liberty of calling Arcata Pet before placing my order and had a helpful and warm conversation with Chris. Chris was caring, a great listener, and extremely professional regarding the needs for one of our pet parrots. Our Lory, Ruby, is a nectar-feeding species. An essential feeding nectar needed for her health, which we used for years, became unavailable for Ruby, which worried us. Chris devoted several minutes of his personal time with me, walking me through helpful steps that were critical in converting Ruby's diet. It worked. Ruby is now using Blessing's Gourmet Nectar and just loving it. She likes it much better than the previous diet she was on for years. I have never been treated so cordially and perceptively by a pet professional in the past 23 years of having my parrots. I recently called Chris to inform him of the good news and how his professional conversion methods and care assisted Ruby. Chris was delighted his concern paid off. I am extremely impressed with ArcataPet.com and will be relying on this company for all of our future birds' nourishment and needs. What a great company. Thank you beyond words!

My cat cant have catnip due to its feline roommate gets aggressive on her. The honeysuckle ball is a great alternative! One idea.. honey suckle cat kicking bag please!! Great prices and fast shipping. Thank you so much!

Ordered two bird supplements and chose the least expensive mailing option. I was very suprised to receive them a couple of days afterwords. The woman I spoke with about my order was very friendly and, apparently, very efficient. I ordered a German product that was on sale at a lower price because the expiration date was for January of 2015. After putting my order through I decided to add another vitamin supplement to my order and when I called she asked immediately if I would be interested in one that was offered at a lower price because of the same expiration date. I got what I was looking for at a vastly reduced price.

i am not a real good computer person,the company made it easy ,for a person just learning to order things on line..ill do my business with them again ,and recomend them to others

I have been using ArcataPet for our rabbit food for about a year now. Was getting darn tough to find it anywhere, but they always have it stock. they do a great job on processing my order and getting it out to me fast. This is a good thing since my daughter doesn't always tell me in a timely fashion that she is running low on food for the rabitt

I am very satisfied with the speed and price of the goods. In the Czech Republic, these key fobs unprecedented. Thank you