Arby'sReviews of arbys.com

Service at 51&yale Tulsa,ok. Is ok. Nothing exceptional. Ordered the double meat Arby's roast beef sandwich with the lettuce tomato no dressing. The guy in front of me got his food but then proceeded to order 2 shakes at that time. Well he should of had to drive back around and order them instead of making me wait while they made them. My food was cold when I got home 2 miles away. It's never hot never warm maybe luke warm if that. And when he said no potato cakes in meals I knew I was never coming back. Really?potato cakes were what separated y'all from the other fast food places. "U want fries with that" I didn't think they could cost to much more then fries but apparently must be worthy enuf to loose customers cuz I won't be back. No potato cakes served in the meals. Be careful don't want y'all goin bankrupt now over potato cakes.

This is the fourth and final time that I have given Arby's in Sapulpa Oklahoma a chance. Every time I go I am treated very disrespectfully and like my daughter does not matter to them. My visit today resulted in basically being screamed at the snotty nose kid in the Drive-Thru window that he had given me my change back, even though he had not he also stood and argued with me for 4 or 5 minutes that he did not want to and would not give me two sauces and at the end of the visit when he finally gave me the sauces that I requested he threw my order at me through the drive-thru window and then he slammed the drive-thru window in my face!! I sat there until tell he opened the window again and told him that I wanted to speak with his manager. He very disrespectfully told me that I didn't need to speak with the manager. I told him that I was going to sit there in his drive-thru line and hold up traffic until I spoke with his manager. She finally come to the window and I told her about how rude, unaccommodating and disrespectfully that her snotty nose employee treated me. I told her that I would be calling headquarters and that I would be Plastering it on Facebook how employees of Arby's treats their customers. She apologized and said she would speak to the employee about it. I told her to never mind because the last several times I have been through their drive-thru and inside the store I have been treated the same no matter who the employee was. Today is the last day that I will be frequenting Arby's!!

Cody at Arby's in Killeen Tx was patient and helpful. I had to try their hamburger since all their other sandwiches are wonderful. The hamburger was great. Thanks for everything

Train your people in basic customer service !! Standing at the counter for 10 minutes waiting for service is unacceptable! Then to have a snotty-nosed kid THROW my items at me is beyond insulting ! Will NOT be back !! There’s too many OTHER places to eat.

Ordered chicken strips / mac and cheese. Both were under the heatlamp too long and inedible. Mac and cheese like hardened paste, and couldn't even bit into the dried out chicken strips. When it's time to throw products out, Arby's chooses instead to give me their garbage in exchange for my money. NEVER AGAIN! This has happened many times. All of us are fighting inflation too Arby's, but we don't pass our garbage on to others. you are doomed for the future if you continue in this dishonest way of treating/mistreating your customers for your gain. do you love this review? You will probably just ignore it. No mattter, I'm through with you as are many others

Over the top employees with the best customer service I've ever had at a fast food restaurant. Not a customer per se, but a third party driver for pick up orders. Got caught in a horrendous rain storm while waiting for pick up. Not only were the three employees the friendliest and most helpful, securely wrapping up the food so it would not get drenched in the rain, but one of the employees, a young lady, actually borrowed an umbrella and helped me to my car so my order would not get soaked. I don't live in the immediate area, but would recommend this store to all. All three employees were over the top helpful with the order and if I lived closer, I would definitely be visiting that Arby's. Kudos to Arbys for hiring such wonderful employees. This store is at 19411 Times Circle.

Train your people in basic customer service skills! My wife and I stood at the counter for 10 minutes without anyone greeting us and saying we will be right with you. Four or five workers in the kitchen and not one said a word to us. We left and will not be back. You suck!

App is less than worthless