Arbor Day FoundationReviews of arborday.org

It’s been over a year since my order. They sent me trees in the middle of winter after waiting 7 months for my order to arrive. It’s not a surprise that everything died as I had to plant them with snow on the ground. I hope they would survive, but they did not and they promised me months ago to replace my order and today I find out they can’t send them to me until the fall which means they’re gonna send them to me in the dead of winter if I get them at all. Whoever runs this place needs to resign. You’re not helping the planet by ordering trees from them. This place is a scam. Run run run

I wish I had checked Trustpilot before ordering trees from arborday.org. I honestly thought I would help plant more trees by becoming a member and also order some trees for my own yard. I don't think they ship out anything living. All I received were some rather expensive and dead saplings. I cancelled my membership! Being screwed over once is enough for me!

In ordered near one hundred trees. The only trees that were worth two dead flies were the white pine seedlings which shipped in a plastic bag. Now the rest of the order, had their jello on the cut and destroyed roots. This may have been OK with the exception of these trees were in the mail for 2+ weeks. 16 of the trees I can say now after having them in the ground for a couple of weeks are dead dead dead. How pitiful and what a waste of my money and time. Arbor day needs to learn their job and how to do it.

If I could give 0 stars I would. They shipped me barefoot trees in the dead of winter when it was below freezing. I figure they are the tree experts, but I guess they really aren’t. I planted everything that weekend and crossed my fingers until spring. 90% of the plants never budded, not even their free 10 trees. Crunchy and dead. I planted dozens of other trees, a whole fruit tree orchard since my orders with Arbor Day, every tree is not only alive, they are thriving. I contacted customer service and went around and around. Sent photos only to be told I had ordered them in August and it had been too long, even though they shipped them in December and since I’d received them it hadn’t been 6 months. After threatening a preorder chargeback they offered to reship what was in stock and refund what wasn’t in stock. I agreed if they were reshipping NOW. They said no they wouldn’t reshipping until DECEMBER, 18 months after my original order. She said they could just refund everything now. I said just refund now because I don't want to wait 8 months for more dead frozen trees. They never refunded. They stopped answering emails, completely ghosted. Beyond unprofessional. I will never order again and discourage everyone I know from ordering. They ship dead trees and then won’t honor their own plant guarantee. Now I’m off to file a preorder chargeback with my credit card for fraud by Arbor Day Foundation.

If I could give less than one star I would. They sent me dead stock in the middle of winter. Of course they all did not survive. My refund does not include shipping. I will never waste my money here again and you shouldn’t either.

Buyer beware: Bought a Chicago fig and sent to my granddaughter in Michigan as an house warming gift. Unfortunately, the tree didn’t make it through the winter. Of course It took till April to figure that out that the tree did not make it, however, since it was planted in October, the 6 month guarantee ran out before we know the tree died. I asked for the tree to be replaced, the response was no it’s out of it six months guarantee. I think that a tree that you pay $100 for should have at least a year guarantee with the purchase. Very disappointed.

I donated to Arbor Day Foundation. I'm disabled and low income earner. The deal was to donate and I would receive 5 flowering dogwood trees, 5 flowering Eastern Redbud trees, still don't get that cause I'm in the west. And as a bonus 2 free crapmyrtles along with the planting guide. I donated $50 dollars. Planted as per instructions. Three of the trees made it and still waiting for the crapmyrtles. As a forester, gardener, and lover of trees, I am sorely disappointed. Three out of 12 plants survived. I want my money back. Because I am unable to get this resolved I just won't ever donate again. Respectfully Cynthia Houser

Ordered $200 worth of trees that either arrived dead or died days later