Lucy
Never received a package from eBay
Never received a package from eBay, seller provided a totally generic "tracking history" from the "tracking service" called Aquiline with no specific facilities named, just "Post Office" —turns out seller is from a foreign country (I specifically filtered for "US sellers only") —Aquiline is identified in eBay discussion boards as a bogus scam outfit which drop-shippers use to go around eBay policies, avoid shady sellers who use it like the plague
Response from Aquiline TrackingApr 18, 2025
Hi Lucy, We're really sorry to hear about your experience — we understand how frustrating it can be when a package doesn't arrive and the tracking details feel unclear. Aquiline provides international logistics tracking, often supporting cross-border shipments that may pass through multiple carriers. While some tracking events may appear generic (like “Post Office”), they reflect actual movement based on the data we receive from partner networks. That said, we take concerns like yours seriously and would love the chance to investigate your case properly. Please feel free to email us at [email protected] with your tracking number — we’ll be happy to dig into the details and clarify what happened. Thanks for your feedback, and we hope to turn this into a better experience for you. Best regards, The Aquiline Tracking Team

