Roger K.
Recieved in paid for time frame
I did the 5-8 days or 6-9 something like that. I sent on a Sunday so they received it on Monday. I received it back the following Thursday (Shipped on Wednesday).
APVI provides US passport and travel visa services: Passport online application, lost and renewal processing. Travel Visa Requirements and application Information.
American Passport & Visa International (apvi.com) has 309 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Roger K.
I did the 5-8 days or 6-9 something like that. I sent on a Sunday so they received it on Monday. I received it back the following Thursday (Shipped on Wednesday).
LaTaisha T.
Website could be more clear so that the user will know which one to use. I was told that one APVI site is for corporate users and the other is for non-corporate users. This is clear when you go to either site. Also, the first customer service rep. that I spoke with who mentioned the difference of the two APVI websites; gave me misinformation about your office hours which added to my cost when trying to get my passport delivered by FedEx. After those hurdles were crossed, the service was very fast and I was pleased.
Gail H.
Everything was done in the time frame promised, even with a mistake on my end with the paperwork. I would recommend this service.
Heather C.
Excellent company! Very responsive
Neil M.
I selected the 10 business day option, had my passport in hand on day 4. Thanks!
Response from American Passport & Visa InternationalJul 21, 2017
Thank you very much for the 5 start review! And have a great trip!
Andrea S.
APVI is very accommodating, knowledgeable and provides excellent customer service
Response from American Passport & Visa InternationalJun 30, 2017
Thank you very much for the 5 star! And have a great holiday!
Caitlin M.
I was exceptionally pleased with the services provided by APVI. I needed to renew my passport while I was home in the US for a brief window of time. APVI patiently answered all my questions before, during and after submitting my documents and completing the application. The customer service is fantastic--prompt, helpful, and pleasure to work with. My documents and passport were processed, issued and delivered as promised. I would absolutely use APVI in the future and recommend to friend.
Response from American Passport & Visa InternationalJun 30, 2017
Thank you very much for the 5 star review! And we wish you a great trip :-)
E S.
I was extremely grateful to AVPI for their help in expediting the renewal of my passport before an upcoming trip. The process went smoothly and I knew the status of my documents at every step. I hope to plan better in the future and not require their services, but for anyone else in an urgent situation to get a new/renewed passport, I highly recommend them!
Response from American Passport & Visa InternationalJun 26, 2017
Thank you very much for the 5 star review and have a wonderful trip!