AppTestersReviews of apptesters.org

Response from AppTestersDec 19, 2025

Blaming AppTesters for this situation is not justified. We did not revoke your certificate, Apple did. We do not own or control Apple Developer accounts; Apple alone decides when a certificate is revoked. In this case, the revocation happened because the installation instructions were not followed correctly. That resulted in your certificate being revoked, not ours. When we asked for your order details so we could properly investigate and assist, you refused to share them. Without basic order information, we simply cannot help. Leaving a negative review while simultaneously demanding a free replacement is not reasonable. If you want support, cooperation is required. Your emails were different but the solution is same, so how can we give you different answers? We are always willing to help genuine customers but responsibility and transparency matter.

Response from AppTestersDec 18, 2025

Edit: You will not be given certificate anymore. You can give 0 stars if you want. Blaming AppTesters for this situation is not justified. We did not revoke your certificate, Apple did. We do not own or control Apple Developer accounts; Apple alone decides when a certificate is revoked. In this case, the revocation happened because the installation instructions were not followed correctly. That resulted in your certificate being revoked, not ours. When we asked for your order details so we could properly investigate and assist, you refused to share them. Without basic order information, we simply cannot help. Leaving a negative review while simultaneously demanding a free replacement is not reasonable. If you want support, cooperation is required. We are always willing to help genuine customers but responsibility and transparency matter, which you don't have.

Response from AppTestersDec 1, 2025

This review is factually incorrect. Your first certificate was purchased on 2024-10-05, and it was revoked after one full year, which is the normal lifecycle when Apple revokes accounts not “within a month” as stated. Regarding the “3000 queue” comment: When a user selects any queue option, they are automatically moved to the front of the line at no extra cost to receive their certificate faster. This is clearly explained, but it seems there was a misunderstanding on your side. We always provide transparent information about Apple’s revocation policies. Thanks

Response from AppTestersNov 27, 2025

The revocations are not our responsibility, as we do not control them. The email you sent clearly stated that the process can take additional time. While you expressed a desire to see a four-day timeline, you neglected to read the subsequent sentence. Consequently, you have only focused on the information you desired to see.

Response from AppTestersNov 23, 2025

Based on your username, the wording you used, and the review history shown here, this appears to be a fake review. Thank you.

Response from AppTestersNov 23, 2025

You seem to have misunderstood how AppTesters works. Certificates are issued by Apple, not by us, and Apple is solely responsible for revoking developer accounts. Also I’m also not sure where your ‘8-month’ calculation came from, as many users who were affected have already received their replacement certificates. Additionally, you haven’t provided any information to verify whether you are an actual customer. Thank you.

Response from AppTestersNov 23, 2025

The information you’ve shared is not accurate, so let me clarify how it works: You need to select Standard Processing in order to be moved to the top of the queue. This is clearly explained in the instructions, which were unfortunately not followed in your case. Because of this, your review is based on an incorrect understanding of the process.