Jackson S.
You have my money, I have no way to see if I'm getting a my product.
I placed an order with the company for over 160.00 on 4/30/2026. I have received no confirmation email even though I have reached out to them. Now when I go on the site it doesn't even acknowledge that I've ordered anything. When I ordered it said my product would be here by 5/06/2026. The money has been paid, so where is my product and why can't I get a confirmation and a way to track it?
Response from Approved ScienceMay 3, 2026
Thank you for reaching out, and we sincerely apologize for the frustration. We’ve searched our records for an April 30th order under the name you provided here, but haven't been able to find a match. Perhaps the order was placed under a different name. We automatically send email confirmations the moment an order is placed, so please check your Spam or Junk folder in case it was filtered. To ensure your order was placed directly with us, check that the charge on your bank statement appears specifically as 'Approved Science.' If you see that charge, please call us at 888-307-4790 (8 am - 8 pm EST) so we can help track down your package immediately! The Approved Science Team



