Jiabi Z.
我刚刚收到的产品是2027年7月到期的而我是购买了一年的用量我提出了退换但是还没…
我刚刚收到的产品是2027年7月到期的而我是购买了一年的用量我提出了退换但是还没有得到答覆
Response from Approved ScienceSep 19, 2026
Thank you for bringing this to our attention. We sincerely apologize for the delay and for any frustration this situation may have caused. I personally reviewed your order details and confirmed that you purchased a one-year supply. I completely understand your concern about receiving products with an expiration date of July 2027, and I would like to personally assist you in getting this resolved. While reviewing our records, we were unable to find any previous communication regarding this particular concern. However, we’re more than happy to assist you, and I want to make sure we get this taken care of for you. My name is Paul, and I will personally handle your concern. I’m happy to let you know that we currently have products available with a longer expiration date, so we can definitely arrange a replacement for you. Please expect a call from me, and I will also be sending you an email so we can discuss the replacement and make sure everything is handled properly. If you don’t see my email in your inbox, please check your Spam or Junk folder, as it may have been filtered there. Again, we sincerely apologize for the inconvenience, and we appreciate you bringing this to our attention. I look forward to speaking with you and personally assisting you with your replacement. Approved Science Team 888-307-4790



