Appliances of AmericaReviews of appliancesofamerica.com

What a delightful experience speaking with the gentleman at Appliances of America today! He made the purchase process very simple, and did a great job of explaining the extra options that are available. He absolutely understands customer service and building customer relationships, and he excels in both of those! I would highly recommend Appliances of America. They are now my new best friends!! Thank You!!

I will admit, I've often paid more for things online by using nationally recognized big box companies, but when I needed a new fridge/freezer recently I really wanted to get the best deal I could for the best product. I searched high and low over several days and kept coming back to Appliances of America. Any reservations I had about a lesser known company were swept away by the incredible customer service I received (I immediately got a human being on the other end of the phone each time I called - imagine that?!) and the swift and professional delivery of my appliance. Everything went so smoothly that I don't know why I would have paid several hundred dollars more elsewhere. I've found my new appliance shop!

Billy Jack and Appliance of America were extremely pleasant to work with. Billy went the extra mile to make sure all my needs were met when I had questions or concerns with my order/appliance. Exceptional customer service that look out for their customers....Highly recommended!

After dealing with the frustration of cleaning up after my 10-year-old Frigidaire refrigerator stopped working two nights ago, I then had to spend hours looking for one that would fit my small kitchen. The LXFS24663S seemed like the right one although it was more than what I had planned on spending. However, the reviews for it were better than those of other comparable fridges, so I thought it would be worth the extra cost. In looking for a reputable appliance store, I came across Appliances of America, which, surprisingly, also offered it for one of the cheapest prices online. I decided to buy it from A of A after reading other customers' reviews of the company. I did not want to deal with the hassle of bad customer service, and Billy lived up to his online reputation when I spoke with him. I outlined exactly what I needed, including expedited shipping, haul away of old fridge, and installation, and Billy quoted me all the extra charges in a friendly and professional manner. He was very patient in recalculating the price when I asked him to take out something so that I wouldn't go too over budget. I look forward to the delivery of my new fridge so that I can determine the expertise and professionalism of the technicians installing it. I hope that Appliances of America will be a company that takes very good care of its customers from start to finish. Then, I will not have to waste hours shopping around when I have to replace my range and dishwasher when the time comes. I can just rely on A of A to give me competitive prices with extraordinary service.

I recently completed a large kitchen renovation which required new appliances and I was feeling a bit deflated by the ever expanding costs of the project, including quotes given by a designer for some local appliance vendors. I decided to go out to the web to do some research on my own to see if I could find some better options and to stretch our savings a bit and came across the Appliances of America site and found what I would still call a steal of a deal on a fantastic fridge. Much nicer than even local vendors and for a huge cost savings versus others. Saved a ton of money even shipping from out of state and without sacrificing the functionality and aesthetics for what we were looking for. Great door-to-door delivery and experience, customer service, and awesome high end fridge at a budget price! Highly recommend AoA and will definitely be shopping there again when we have future appliance needs.

Over the past few weeks I have had the pleasure of speaking to Irene many times. She answers the phone at Appliances of America and is a delight to speak to. She is very helpful, kind, and super efficient at her job. She made me feel as though she was my best friend and would do anything to help me. She is one of a kind for sure. I hope this review will be shown to her so she understands what a wonderful person she is.

I was searching online for a new stove/range for my kitchen and came across Appliances of America in my searches. I liked that they offered free shipping but the price was a little more than I found at another online retailer. Because they offer a price match, I sent in a request and Billy called me. He was willing to match the price without any hesitation. In addition, he was very knowledgable about the appliance and offered great insight! This is something I wouldn't have received had I made the purchase through the online retailer. We had a few discussions by phone and Billy was very quick to return my phone calls and answer any questions. His personal attention will have me looking to Appliances of America first for any future needs!

Initially we couldn't get through on the phone, but once we did the customer service was great! Once I contacted Irene and Billy I was well on my way to resolving my own refrigerator error in ordering; and getting the fridge I really needed and wanted.