Appliances of AmericaReviews of appliancesofamerica.com

I found LG refrigerator I love and ordered it from Appliances of America. I am happy with their price and Billy,customer service person was very friendly and helpful when I called the next day with questions. The downside was they don't tell you about expected delivery date when ordering from their website. So I had to call and found out it takes 3 weeks to come. If you want faster delivery, you have to pay extra. For customers, their website should have exposed fully about expected delivery date and should have explained difference between in-home and white-glove delivery.

We saved about 400 dollars going through these guys however the appliance did take a while to be delivered from the shipping carrier. It might just be because I had it shipped to rural Wyoming. Either way it was worth the wait in terms of the money I saved. These guys do try hard to get a 5 star rating. If your at all not satisfied, these guys will try to make it right and they definitely did with me.

It was great opportunity to get service by sales person Billy. He gave as a clear explanation and best price to achieve our goal.

Could not buy the discontinued item I wanted locally and was told I would have to get it on line. Found the item (with a most reasonable price) at Appliances of America and ordered it on line. Called customer services to find out about delivery time. Talked to Billy. Now, I do not know if he is the owner, son or relative, or the hired help, but he answered all my questions, made the call worthwhile and made me smile.

OK, so admittedly I was a little reluctant to purchase an appliance over the phone and 2,000 miles away. However, Billy was quick to answer questions I had about the model and shipping methods. He talked me through the pricing and honored the Mother's Day deal right at closing time on a Friday evening. His customer service skills were great, emphasizing a desire to win me as a customer and my future business. Well, at this point, I'm sold. Great service. Looking forward to my new refrigerator! Thanks again!

My wife and I wish to express our sincere gratitude to Appliances of America and in particular to sales associate, Billy. We had been diligent in our search to find the proper refrigerator to fit our kitchen space and our preferences to the features of the unit and ease of use. From the start, our conversations with Billy at A-of-A were professional and extremely informative. He walked us through the steps of securing a good product for our needs and explained all the details of the purchase and delivery. We live in a non-serviceable area of remote West Virginia, and Billy offered us delivery options and incentives to accommodate our transfer and pick-up. We are very pleased with the customer assistance from Billy at A-of-A. We also wish to recognize Shaun, and his equally exemplary manner of taking a call for Billy from us. Billy then, later called us in return with answers to our concerns. We highly recommend A-of-A for appliance needs and we look forward to our follow-up contact with Billy and / or Shaun. Our sincere thanks, The Turners Duck, WV

I had been trying, with not much success, to purchase a wine cooler. Ordered one through a major on line Distributor only to find out, after 10 days of waiting, that the model was discontinued. Cancelled the order and started my search again, which brought me to Appliances of America. I can honestly say that the Service I received from Billy, over the phone, was a large factor in making a purchase. He was personable, knowledgeable, professional, and we managed to have a laugh or two in the course of our conversation. It was a very refreshing change of pace to speak with someone who actively paid attention, who took the extra steps to make me feel comfortable in providing information to make a decision, and to expedite the process. I would definitely do business with Appliances of America again, and recommend them to friends.

Great appliances for great prices!