Appliances of AmericaReviews of appliancesofamerica.com

Billy was SUPER helpful with my order today!! He went above and beyond to help me figure out options for shipping my order. He even called me back with alternate delivery options! I would for sure do business with him and his company again as well as recommended to friends and family.

In placing my order, Billy was friendly, comedic, and helpful. I look forward to receiving my products and seeing the quality of service that Appliances of America provides upon delivery.

I placed an order online 7/15 and patiently waited for the shipping information. After 10 days there was still nothing online so I was forced to wait on hold for over 20 minutes to speak to someone. Once I finally reached a person who clearly doesn't care to handle customer issues, he explained that it could take up to month to receive or I could pay for expedited shipping...which would get it shipped within 7 days. 10 days later it still hasn't shipped and another 30 minute wait later no one can give me any information about when it will actually ship...I would have been well worth the extra $ 800 to buy from a reputable company locally. Though, I still don't have a ship date for the fridge. I did receive a call from Billy Jackson who said it would ship on the 15th-21st and offered to refund me the expedite fee and honor the 5 year warranty as well as the white glove delivery. I may not have had a good experience at first but they have corrected it, so I certainly need to give them credit for that.

When I initially tried to order a barbecue grill on line from Appliances of America, there were some issues with the process. However, when I was able to contact Appliances of America directly and particularly their sales representative Billy Jackson the process went very smoothly. Billy was very helpful in sorting out my issues, and even worked with my son for whom we ordered the grill, to make sure it was the color he wanted. The way they do business is great, the basic good old fashioned way!

I will buy all my appliances from here forever, Billy was extremely knowledgeable and efficient, helped me place my order in a few minutes, price was unbeatable anywhere! thank you

Came across Appliance of America while searching for a GE Cafe cooktop. Couldn't believe the price compared to the big box stores and other online sites. Called in and got ahold of Billy who was extremely helpful and easy to work with. Appliances of America and Billy will be my first stop next time I'm in the market for appliances.

I called Appliances of America to confirm some info on their products and spoke to Billy Jackson. He was extremely helpful and informative! Their prices were the best anywhere, no sales tax and free shipping! I normally don't get extended warranties but since I was spending over $1,500 on a refrigerator! They are the only company I know of that refunds 1/2 your warranty money if you never use it. I will be doing all my future appliance and electronic shopping with them!

So far so good. My rep was Billy Johnson and he explained the delivery service, the protection plan and the white glove service. I normally don't take protection plans but since their price was so much lower than the big box stores, the protection plan was basically no cost and if claims are made against it, then 1/2 the cost is refunded back.