Appliance Parts 4 All Com IncReviews of applianceparts4all.com

Response from Appliance Parts 4 All Com IncSep 22, 2026

We sincerely apologize for the inconvenience and lost time you experienced with this order. We completely understand how frustrating it is when a repair is delayed, and we are very sorry that we fell short of your expectations. Since your order has been fully canceled and refunded, please allow 3 to 5 business days for the funds to reflect back on your original payment method. We truly value your business and hope to have the opportunity to provide you with a much smoother experience in the future.

Response from Appliance Parts 4 All Com IncSep 21, 2026

Hi Rita and Dean, We are so sorry for the mix-up with your initial shipment! Receiving someone else's item is incredibly frustrating, especially when you are waiting on the correct parts for your range. We appreciate you contacting us right away and sending over the photos. Once you confirmed you wanted to proceed with the replacement, our team worked to make it right as quickly as possible, getting your correct order processed, packed, and shipped out with FedEx (Tracking ID: 38380697****) in less than 4 hours! Please use the prepaid return label and RMA attached to the email from our support team to return the incorrect part back to us at your convenience. Thank you so much for your patience, cooperation, and for helping us get this sorted out quickly!

Response from Appliance Parts 4 All Com IncSep 20, 2026

We sincerely apologize for the extreme frustration and delay with your order. We completely understand why waiting a month (or longer) for a part listed as in stock is entirely unacceptable, especially when you are depending on it for a repair. When a manufacturer updates part availability or pushes lead times back significantly, our website inventory does not always reflect those sudden shifts immediately, and we deeply regret the stress and inconvenience this has caused. Please reach out to our customer service team at [email protected] or (800) 939-0722 with your reference number (#1000313357). We will gladly check for any updated ETA, help locate an alternative compatible option if one exists, or process a full refund right away if you prefer not to wait. We appreciate your honest feedback as we work to improve our inventory syncing with our suppliers.

Response from Appliance Parts 4 All Com IncSep 17, 2026

We are so sorry for the mix-up with your shipment. Receiving wires and cords when you ordered front and rear trim is definitely not the experience we want you to have. Please reach out to our customer service team at [email protected] or (800) 939-0722 with your order number. We will get this sorted out right away, issue a prepaid return label for the incorrect items, and make sure the correct trim parts are sent to you as quickly as possible. We appreciate you bringing this to our attention and apologize for the inconvenience!

Response from Appliance Parts 4 All Com IncSep 16, 2026

We sincerely apologize for the frustration and for puting you in a tough spot with your customer. When a part goes on an unexpected manufacturer backorder, our site does not always reflect the inventory change immediately, and we completely agree that you should have been notified right away instead of having to call in to find out. We understand how critical reliable timelines are when managing your own clients, and we are actively working on improving our automated backorder alerts and inventory syncing to prevent this from happening. We appreciate your feedback and apologize for failing to keep you informed.

Response from Appliance Parts 4 All Com IncSep 16, 2026

We sincerely apologize for the lack of communication regarding your order and completely understand your frustration. When a part goes on an unexpected manufacturer backorder, our site does not always reflect the delay instantly, and you should have been notified right away rather than having to call in yourself. We completely agree that this falls short of the service you expect from us. We are actively working on improving our inventory syncing and automated backorder notifications to prevent delays like this from going uncommunicated. We appreciate you bringing this to our attention so we can do better.

Response from Appliance Parts 4 All Com IncSep 16, 2026

We sincerely apologize for the frustration and delay with your order. When a part goes on an unexpected manufacturer backorder after an order is placed, it prevents us from meeting our standard ground delivery timeframe. We completely understand how disappointing it is to wait longer than expected for a repair part when you paid for expedited processing. While shipping fees cover the carrier charges required to move the package once it leaves our facility and cannot be refunded, we truly regret the inconvenience this delay has caused. We appreciate your feedback and are actively working with our manufacturers to improve lead-time visibility.

Response from Appliance Parts 4 All Com IncSep 16, 2026

We apologize for the frustration and disappointment regarding your return request. We completely understand that ordering an incorrect part is an honest mistake, and we always aim to help customers get the right component for their repair. However, to ensure quality and safety for all customers, our policy strictly requires returned items to be unused and uninstalled in order to qualify for a return or exchange. Once a part shows physical signs of installation, our inspection team cannot accept it back into inventory. We appreciate your feedback regarding our service and policies, as we are always working to make our terms as clear as possible throughout the ordering and return process.