Appliance Parts 4 All Com IncReviews of applianceparts4all.com

They're ripped off they're guaranteed stinks

I was sent the wrong item and had to return it. They didn't inform me that there would be a restocking fee. What a crock of crap. I don't like being taken advantage of by anyone. They don't inform you of these details when you order from this company.

I hate to leave a negative review for a small business, but this is an extremely dishonest business with terrible customer service. Get your parts from Sears Parts Direct instead. Prices are about 20% lower and they treat their customers with respect and care.

My order sat for three days before it shipped I ordered a part for my Samsung dishwasher on Thursday evening. According to their policy, it should have shipped on Friday and arrived on Monday. I paid extra for expedited shipping. The shipping label was indeed printed on Friday morning. My item didn't ship until Monday. Not having a working dishwasher is frustrating. When you have seven kids and are hand washing dishes for five days, it is very frustrating.

Well they finally sent me a replacement gasket after 4 weeks this was 2 weeks ago opened the box and it was just as damaged as the first one they sent so now 2 weeks later I am still waiting to hear from them about my refund. This company is no good please don’t order from them ever and let family and friends know thanks

I searched online for a simply part for an Americana GE Refrigerator. I searched for a freezer door shelf bar. I was directed to applianceparts4all.com 's part and ordered it online. However, the part which I received was NOT a freezer door shelf bar, but a refrigerator door shelf bar. They are different sizes. I was annoyed because I had specifically indicated that I was looking for a freezer door bar replacement, not a refrigerator door bar replacement. The confirmation email that I received after ordering stated the following, quite vaguely: Door Shelf Bar WR17X11889 MFG Number: WR17X11889 Manufactured by: GENERAL ELECTRIC The number appears similar to a GE product number, but a zero might be missing at the end. The confirmation email was misleadingly vague, simply stating "door shelf bar" after I attempted to order a freezer door shelf bar. When I called to indicate my frustration at having been sent the wrong product and attempted to return it--unused, essentially new, the representative on the phone pointed me to the "fine print" "return policy" on their website which states NO RETURN will be accepted unless it's in the original packaging--even if it's been "tried" (whatever that means)--so you can't even open their packaging or you can't return the product. On top of which, even if you didn't open their packaging (how else could you see if the product was the correct product except to try it???), you would still then have to pay return shipping plus a 12% restocking fee. I believe that this company may regularly substitute incorrect products because it knows customers will find that it is not worth their while or they simply are precluded from returning products if the original packaging is opened so the product can be "tried." You either can't return the wrong product, or they get the product back, new, then, even if they eventually would send you the correct item afterward, they charge an additional 12% markup and you've had to pay for return shipping. There is a reason there are MANY one-star reviews for this company--STAY AWAY!!

applianceparts4all is a fraudulent company. Stay away from this name. For two weeks denying return for wrong part. Keep sending fouls USPS reports regarding the transit reports. After 6 emails 2weeks admitting the shipment. With new story, the part was installed. Even the return was approved by them, with prove, PART NOT INSTALLED. They lying every way. Don't try to log to they website, my advice.

Called up technical support who gave me the wrong part number for a refrigerator bin. Once I received, I instantly could tell this was the wrong part. I called up customer support- and they have haggled me for 5 emails- needed pictures of the refrigerator label, model, serial number and pictures of the box, label etc…. It had been a horrible experience for a $35 dollar part. On top of that, I have to pay for return shipping on the mistake that they made. Would suggest going elsewhere.