Appliance Parts 4 All Com IncReviews of applianceparts4all.com

I am very disappointed that my recent order of a door seal for my upright freezer has no magnetism. Not only that, but the corner welds are uneven so even if it was magnetized, it would not seal tightly. When I contacted support, they said it wasn’t the correct seal for my door and they wouldn’t replace it. Funny, how it assemble just fine, just didn’t seal. Lousy service, lousy product. $140 wasted. Purchased Nov 14, 2023 and installed Dec 3, 2023. Complained Dec 4, 2023.

This company is fraudulent. They state they have product in stock when they do not. They take your money but never ship you the product.

HORRIBLE. If you get an incorrect item you have to pay for shipping and they take 12% for a restocking fee. Garbage company.

Similar to other reviewers here, I ordered a part based on it being in stock and ready to ship. Days later and no update and called. Told it would be delivered in a few days. Ten days later call and now being told it will be March! No emails, calls etc to let me know what is going on.

Don't order anything from this place. Look at all the bad reviews first.

Bought a part, delayed shipping and cancelled it once shipping company said the business had to file a claim( which they have no record of). Part shows up 24 days after ordering, also after I received the part from another company. I called to return and had to fill out forms, open the unopened package to send pictures and finally repackage and pay to ship back. Weeks later I get my refund with a 12% restocking fee deduction even though the email states,"Restocking Charge: In addition, we want to clarify that there is a 12% restocking fee, as per our terms and conditions, which will be deducted from the part's cost upon processing the return. We can waive the restocking fee if you placed an order for the correct part.(This only applies for incorrect parts ordered)". Apparently the waiving only applies if you order the wrong part and place an order for a new one. Between shipping to me, return shipping, tax, and 12% fee I'm out around $30 and the company couldn't care less. The customer service is terrible, return policy is terrible and this has been the worst expierence I've had with any business in years. 10/10 would never recommend anyone using their business.

Ordered parts to be sent directly to an other location as I was going to help a person out in need for the holidays. The order showed 1 item in stock to be shipped that day the other-to be shipped 3-5 days later. 10 days later nothing has arrived and no emails, calls or texts. I was able to get ahold of customer service and now shipping out 6 weeks. Would not expedite part that was in as they had both orders combined to save on their shipping.. They would rather cancel both orders, and send me somewhere else. Don’t waste your time.

Wrong part shipped, then Appliance Parts 4All demanded model number and serial number prior to authorizing a return. Had it been required when I bought the part, maybe they would have shipped the correct part. Part also wasn't OEM and was already chipped out of the package as if it had been returned previously, likely for the same reason. Most of their revenue must come from randomly sending out the wrong parts, then making it near impossible to return without wasting a great deal of your time. Look elsewhere for your appliance parts needs, sure wish I had.