Appliance Parts 4 All Com IncReviews of applianceparts4all.com

They sent the parts fast but they boxed them poorly and one was damaged. I communicated with them over several days, each time they did NOT care about customer satisfaction! After threatening them they agreed to send a part. They did not send a part, they say they are giving me a refund but that means I still need to buy the part somewhere else and pay full shipping which I already paid. I would never buy from them again and hope this helps someone not have the same bad experience I did.

Same experience as others. I ordered a part on 5/11 that showed in stock and that it would ship 5/13. When I hadn't received it by 5/20, I contacted them via Chat and as told they would be getting them in 3 days and I'd have them by 5/28. It's 5/28 and I checked the online status and it still shows processing. I contacted them via chat and now they are saying they'll have them 6/3. I cancelled the order. Don't trust their online inventory status. They lie about their inventory and don't communicate about delays. I won't by from them again.

This is the worst place to purchase anything from AVOID THEM! I order a motherboard for my stove from them and they have so far sent me two broken boards and I am awaiting a third one at this time. It’s been 17 days without any word or tracking info on the hopefully third and final part. Oh and they screw you over with shipping every single time. I have now paid almost 90 dollars in shipping for a 200 dollar part. F for service.

Same experience as others. Ordered a part that was supposedly in-stock. Waited for a week no change to status, just said processing. No communication telling me that it was backordered. Contacted them via online chat. They told me it was backordered and they won't get it for another 2 weeks (estimated). I decided not to wait and asked for a full refund. Supposedly it will come in 3 days.

Absolute worst company to deal with. Ordered items supposedly in-stock on their website, 2 months later and several phone calls later (each call > 1 hr on hold), I am still being told the items are on back order, with the date getting pushed back each time by several weeks. STAY AWAY!

This company is a big joke. We recently needed a part for our oven which was out of stock at most places. They listed the item as in stock and boasted same day shipping if ordered earlier in the day. I ordered the item at 6am on a Friday. By Monday afternoon I had not received a shipping confirmation and filled out the online form to talk to someone. It appears to be a chat feature but it just opens a ticket for them to email you. By Tuesday mid day I hadn’t heard back or gotten a shipping email so I called. I spent about an hour on the phone to be told that the item was backordered for an additional two weeks and was given an ETA. I expressed my disappointment that the website still listed the item as in stock and at their lack of communication about the delay. Fast forward two weeks and I still did not receive any shipping confirmation or notice on the day that they had said they’d be getting the part. Both over the phone and on email the customer service was almost rude. They seemed unbothered and like I was wasting their time asking about the item they had already charged me for. I sent an email on the thread from my first inquiry and was finally told that the item is on backorder indefinitely and they have no idea of an ETA. This entire time the item as shown in stock on their website. I cancelled my order and requested a refund. We will find the part somewhere else. My issue is with their lack of communication and outright lies about the items they do have and the timeline of when they may get items they never had in the first place. I will never shop here again and I would never recommend it to anyone.

Returned product (not needed) I paid return shipping no problem. Took a month of emailing back and forth and they refused to do a refund saying the part had been used! Do not do business with!

Part was not for my model. Attempts to contact are left on hold 5+ minutes 5 times. Customer service, sales and technical support just wanted some type of exchange.