Susan M.
If I could give them a (0) I would
If I could give them a (0) I would. Ordered a DW rack that cost $110 including $10.99 for shipping. It didn't fit. So I ordered a different part that should fit. Says customer must pay for return shipping. USP wanted to charge $159 because of the size of the box - it only weighed about 10 lbs. I tried to cancel the 2nd order (because I don't want to deal with the company) but they said I couldn't because it had already shipped! They also said I couldn't stop the credit card payment because they had proof of shipment.



