AppleReviews of appletv.com

Una roba brutta.. password su password per poi capire che non accettano la tua Postepay....Con questi ingegneri informatici difficile andare sulla luna ne ora ne mai. Grassssie

Good quality and good content. But I hope there will be even more content than now

Appalling customer service. A free offer , nothing free about the hassle of their dreadful customer service. support, don't listen. " You Must have " is all they say when you complain about spewed out computer emails. Appalling Apple droids who won't listen to callers. Deeply offended by their attitude

Recebi uma notificação na minha LG Smart TV a fizer que a Apple TV oferecia 3 meses grátis para novos assinantes, aí eu baixei o aplicativo e fiz a subscrição mas infelizmente a Apple TV na primeira semana debitou da minha conta 4 euros e no segundo mês debitou 10 euros. Mandei uma email a eles a relatar a situação que estava a acontecer mais infelizmente eles não responderam o meu e-mail, simplesmente ignoraram e foi obrigado a cancela a cancelar a subscrição. Cheguei a conclusão que a Apple TV criar esses anúncios para chamar atenção mas infelizmente eles não esperam cumprir com o tempo grátis e vão sacando dinheiro na sua conta e quando reclamas eles não dão nenhuma importância a ao assunto. Portanto não caiam nessa jogada da Apple TV em Portugal.

- Compte systématiquement désactivé à chaque fois que j'essaie de l'utiliser et je dois refaire tout le circuit de validation email + questions de sécurités - Ma TV doit systématiquement être réappairée avec mon appleid, 5/10 minutes de perdues à chaque fois que je veux utiliser le service - Questions de sécurités inutiles, tous mes amis connaissent les réponses à ces questions qui m'ont été imposées, une idiotie sans nom - Le moyen de paiement n'est pas géré sur appletv mais sur un compte apple global. En gros on donne un moyen de paiement accessible sur l'intégralité des services apple même si on ne veut utiliser qu'appletv - Le parcours du combatant pour se connecter, mais aussi pour supprimer un moyen de paiement du coup vu qu'on peut pas le faire depuis l'appletv - interface globalement exécrable, tout est mal pensé, on ne trouve pas ce qu'on cherche, rien que pour accéder aux paramètres de son compte appleid c'est juste incroyable vu que appleid.apple.com n'apparait même pas dans google quand on le cherche - Un manque de transparence énorme, on me demande le code cryptographique de ma CB en me connectant sur le compte apple (oui oui, le vrai site apple) sans jamais expliquer pourquoi on me demande ce genre d'information - on me demande de rajouter des options de sécurités à multi facteurs qui en deviennent ridicules quand on pense que j'ai du revalider mon email et mes questions de sécurité avant chaque connexion au compte ce qui en soit est déjà un multi facteurs C'est très sincèrement la pire expérience que j'ai pu avoir avec l'utilisation de services en ligne. Et c'est dire que j'en ai vu avant ça pourtant, travaillant dans l'informatique je baigne dans ce genre de choses à longueur de temps. Je me suis désabonné par dépit tellement l'expérience apple est horrible.

I've just spent an hour and a half with apple consultants trying to get my credit card details from me - it was a test of endurance! I use PayPal for all my subscriptions and all I wanted was to get my apple TV+ trial subscription to work. I honestly don't know how apple consultants live with themselves, lying to customers all day and expecting you to believe what they say - absolutely no integrity at all. They tried every trick in the book to get me to hand over my CC details. They even said in order for my trial to work it had to know what CC details PayPal was using! I told them it was none of their business and lets stick to the issue about why I can't get rid of the popup that keeps asking for my CC before allowing me to watch a movie. They insisted it wouldn't be used at all and I would not be charged and that all purchases would still go through PayPal but kept insisting they needed my CC details. Apple should focus on supporting customers rather than collecting information. The whole experience has left me baffled and I'm not surprised people are turning away from Apple more and more. Moving forward and when I need to upgrade my phone no more Apple products for me - phone, computers, TV+ - nothing!!

Great Experience

The shows on Appletv are Top Notch! Great shows and movies keep you on the seat of your pants every time! Yea