Jose C.
I will never use Apple Cash again
I will never use Apple Cash again, it's garbage, they don't take responsibility for unauthorized charges, don't waste your time.
Applepay is listed under Administration & Services.
Applepay (applepay.com) has 144 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Showing 128 reviews with 1 star · Clear filters
Jose C.
I will never use Apple Cash again, it's garbage, they don't take responsibility for unauthorized charges, don't waste your time.
Jennifer Morris U.
had unauthorized charges over 1400 got refunded then got mail from my bank saying apple pay said they were authorized and is reversing the reimbursement !!!! did not authorize that
Angel C.
My bank, card, credit card, and Apple Pay was hacked January 16th & 17th. I filed disputed to get everything fixed. Everything seemed to get fixed untill today Feb 4th. I received an email saying my account was restricted. I called them, they seemed rude . I tried to explain but they kept cutting me off saying since I filed a dispute it’s in the terms and conditions that they restrict my account. I offered many solutions and explained that I had to dispute it. What was I supposed to do ? Just lose out on all my money because I was hacked. The only thing they could say is “ policy, that’s unlawful. It feels as if I’m being punished for begging hacked, as if that wasn’t bad enough. I filed a complaint with cfpb
Emily
Called them to help me with a refund they kept putting me on hold, then after waiting after awhile, they hung up on me.
Dustin L.
Tryed calling them all I got was attitude from the start you want respect show respect back there’s is no way I would let someone talk to me the way the customer service talked to me not cool and still locked out of my account no help either
Melinda H.
I will NEVER use Apple Cash again. I have trying to dispute a charge since 11/1/24, and I have YET to reach anyone competent enough to help with this. Don’t waste your time or breath asking for a supervisor; I’ve dealt with nothing but representatives that haven’t a clue what they are doing or they have a bad attitude. Apple, please adopt a more vigorous hiring process and make sure your employees are trained on how to better deal with customers.
Brandy P.
I’d rate them zero if I could. Worst company support ever, especially when dealing with funds. Nobody can help ever. Nobody can get you to someone that can help. I’ve had $700 on a locked account for over a week and nobody can tell me why it’s locked in the first place when it was money I transferred from my own bank accounts. Nobody has authority to unlock it and keep just telling you it’s being reviewed. Wish I never put money in Apple Cash.
GEOFF V.
Don't use apple pay ,merchants can scam you and apple pay tells you it's your fault!! Somebody used my debit card on apple pay after buying my dinner .. charged $1000 from my debit card!! Cause I didn't notice some charges cause was out of service for a while now apple pay won't do anything about it cause it was a 60 day deadline. My bank won't either ... this is such a scam they know it happened and can see who did it but won't give me any information about it !!! APPLE PAY SUCKS