Apple MusicReviews of applemusic.com

Apple music possibly the worst customer service I have ever received. I had an iPhone and apple music account at university. A year ago I treated myself to a new ipad. I updated my card details on the apple store which automatically renewed onto my apple music account. I received no notifications of this. Apple just proceeded to deduct £4.99 from my account for 13 months. I didn't realise I was being invoiced as all my invoice emails were sent to my university email account and I had left university years ago. I have not used this account once and had been paying for another music account. I contacted Apple expecting to receive a full refund for the misunderstanding, instead the customer assistance team quoted me terms and conditions, did not offer any alternative resolutions and replied to me finally saying if I replied to this email it is likely I would not be getting a response. For a large reputable company I expected better customer service. Amazon always takes a customers side even if it is their fault, Samsung the same. Apple are disgusting and put money before customers. Last time I will ever buy an Apple product. If I had chosen a different brand of tablet I would have not been deducted this extra money. The process was confusing for someone good with technology so I hate to think of what is happening to those less tech-savvy. Its disgusting.

Not bad but can be better

If you have an iPhone or iPad the Apple Music integration is amazing. I love how easy it is to ask Siri to play a playlist or even just "chill music." The interface is so slick and enjoyable. The curated playlists are top-notch and updated frequently. I've had a few rare moments where the music stops playing unexpectedly and a needed a quick restart, but 99.99% of the time it's a flawless experience.

Cancelled in September yet continue to take £9.99 a month from my bank I even cancelled my bank card and got a new one so they couldn’t but they still managed to, their customer support is pathetic three times I’ve been told I will get a call back and never received one. I am at a total loss of how to stop them stealing my money every month they even confirm it was cancelled but still take money

Utter rubbish!! Tried it for three months, but didn’t use it. When I unsurscribed, it deleted all music on my devices, that I hasn’t bought on ITunes. It was approx. a hundred hours of music from my CD’s I put into ITunes back in the day. Try finding somehow to do that again!

Test mit neuem Iphone, von Apple beworben, das man wenn ein neues Telefon kauft Apple Dienste ein Jahr kostenlos testen kann, war nicht mal 1 Tag kostenlos, dann hat es nicht mehr funktioniert auch zig Anrufe bei der Hotline wo man das Problem losen wollte beachten nichts,

it's really convinient if you have an iphone, there are lots of app in store, but this one is oviously the perfect one.

unnützlich, viele bugs, nicht alle artists, nicht so individuell