Apple MusicReviews of applemusic.com

This app is a disaster. I called a few days ago because songs were being deleted after I had downloaded them, and now it's even worse—they deleted over 2,000 songs I had downloaded. I’m not paying for the membership anymore.

Devo purtroppo lasciare una recensione assolutamente negativa per il trattamento che quest'azienda mi ha riservato. Mi è stato bloccato l'account Apple senza preavviso e senza una motivazione valida. Contattando l'assistenza mi è stato detto che l'account non è recuperabile e che l'importo del canone mensile regolarmente pagato non è rimborsabile. Questo tipo di comportamento è considerabile come una truffa bella e buona e mi riserverò di agire nelle sedi preposte per denunciarlo. Penso che un'azienda di queste dimensioni abbia perlomeno l'obbligo di motivare il disservizio e di fare in modo di porvi rimedio. Distinti saluti. Un utente deluso.

Useless Constantly disconnected Unless it is something they are paid to push Older music just cannot stream Money back time me thinks!

Great Music Quality, Premium feel, all the songs I could ever ask for. Fair price.

Ständig wir man auf den geräte ausgeloggt oder das Abo wird nicht erkannt. Man kann sich dann noch Preview anhören oder mehrmals versuchen aus und ein zu loggen. 1 Mal im Monat okay. aber das mehrfach die Woche - Nein danke! ich wechsle zu einem anderen Anbieter

Wanted to try the free promotion and when I proceeded it tried to charge my bank account , not cool

I have been an Apple customer for over a decade, but after my experience with their security and support teams over the past two months, I will never trust their ecosystem again. My long-standing Apple account was hacked, and the attacker managed to change the two-factor authentication (2FA) phone number. Strangely, Apple’s system left my original phone number attached to the basic profile data, but swapped out the 2FA route. Because of this absurd system flaw, Apple’s recovery protocols completely failed. Despite my 14-year-old son and I spending hours on the phone with Apple Tech Support, their ultimate answer was a complete throw-in-of-the-towel: they couldn't recover the old account, couldn't detach my personal phone number from the compromised profile, and couldn't fix the loop. The consequences of Apple’s security failure fall entirely on my wallet and my work: Forced to Pay Double: Because my personal phone number is forever trapped in their broken recovery loop, my new account cannot pass 2FA verification with my primary number (and Apple rejects VoIP services like Google Voice). As a direct result, Apple Support told us we can no longer use an Apple Family Plan. To keep music for my family, I am now forced to pay nearly $40/month for three separate individual subscriptions instead of a single family account. Loss of Professional Access: As an independent artist, losing this account permanently revoked my access to my Apple for Artists profile for my project (The Death of Zenith). Because Apple requires a fully verified phone number to manage artist access, I am completely locked out of managing my own catalog and analytics. Apple’s security failed to stop a hacker, failed to provide a real path for account recovery, and now profits off their own system failure by forcing a loyal customer to pay for multiple individual subscriptions. Absolute failure of customer service and security architecture. We are now at the mercy of a hacked account that cannot be deleted, cannot be recovered, and cannot be stopped. And Apple let it happen with their complete.lack of technical prowess, preparedness or forethought for the sake of the customer. It's probably the best music service in terms of interface, but tech support? Basically, if you get hacked, don't expect help from Apple. They and the hacker will simple sit back and split your money with each other. Going to YouTube Music. Apple has completely lost my family's trust, my access to an important professional portal, and multiple of our dollars.

I used to love my Apple Music. However lately when I listen to songs on playlists that I created from songs that I want to hear APPLE INSERTS SONGS that they believe I should listen to! So my rating went from a 5 star to a 3 star. If they decide to change this my rating g will return to 5.