appleexpress.com is listed under Shipping & Logistics.
appleexpress.com (appleexpress.com) has 137 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Ned The R.
If I could give this company a zero I would how is it possible that this day and age this company cannot deliver to a condo with the buzz code and the correct address we get numerous packages delivered to our condo almost a weekly basis. It’s unacceptable brutal please if you get this company to deliver your package, be careful.
Tara Z.
I ordered something from the bay and it came in 2 identical packages. I only got delivered 1 parcel and the guy pretended to go back to his car and get another one (but did not get another one) and took a picture of the same parcel twice saying that both parcels were delivered. My camera caught him in the act and I sent it on. Still waiting for a resolution. He was BUSTED!
Mrs L.
The drivers never come, and always state the building could not be located or there was no answer. My landlady sat all day at the door, then found a notice 'no answer' on their website. Do they steal packages? The security cameras proved no one came... do not trust. one star is too much!
Mahendi R.
I have continuously reported the mishap that i faced with Apple Express. I called several time and no one was willing to help. the delivery man took a picture as proof of delivery and some minutes later i went to collect my parcel, it was nowhere to be found. i have desperately reported this to my seller but as apple express showed the delivery picture i can;t continue to dispute my case. Apply Express be HONEST !!! Employ good people PLEASE ! WHAT a SHAME ! don't hang up the phone to my face when you are unable to reply to my question ! Definitely you look like a scammer. even the number you're calling me showed as a supported scam number !!!!!! SHAME ON YOU
Rock C.
What an incredibly incompetent company. I had a nightmare experience with them. They are unable to read an address correctly, show no professionalism, and do not take the time to provide adequate customer service. I left a large note clearly instructing them to ring my doorbell—just to notify me that my package had arrived. And yet… nothing. Absolutely nothing. I even took the time to write to them, as it's impossible to reach them by phone—you can only send a message through their website. They never responded. I honestly wonder why DHL works with them as a subcontractor. In short, if you can avoid dealing with them, you’ll save yourself a lot of trouble.
Dan
This time is the third when the package was opened and empty inside. Unfortunately the seller could not do anything about it and the courier didn't care - business goes on. Shame that a company who want to maintain a reputation doesn't care about costumers but only for profit. Or am I wrong?
Corinne D.
SERVICE DE LIVRAISON LAMENTABLE!! Livreurs qui jettent les colis dans la cour, alors qu'il y a une indication très lisible dans la porte spécifiant de déposer les colis dans un bac (gros) qui se trouve juste à côté sur la porte. Ne sonnent pas, ne referment pas la barrière derrière eux. Résultat, les colis se font voler et comme ils envoient une preuve de livraison!? impossible de se faire rembourser. De plus, AppleExpress est au Québec, dont l'unique langue officielle est le français!!!! et... impossible d'avoir un menu en français quand on appelle.🤬🤬🤬
Evan
I personally have only had amazing experiences with this company. They deliver on weekends and deliver very very fast based on my experiences. I had a package go from the USA shipped to Canada in less then 2 days. Personally, I actually think this is a better company then UPS.
