Apollo NeuroReviews of apolloneuro.com

I am deeply conflicted here, because in so many ways, my Apollo-Neuro has been an absolute life-saver, helping me cope with both my ongoing insomnia and my attention-deficit. I have been a very happy customer since I began using it in June of 2024. I have worn it every day since then. Recently I started paying attention to the "Daily Snapshot" on the App to get a sense of the quality of my sleep each night. The "Daily Snapshot" offers a graph that charts "Deep Sleep", "Restless Sleep" and "Awake" times throughout the night. I started noticing some inconsistencies - a few times the chart would say I was in "deep sleep" from 7-8am when actually I was already awake, out of bed and had showered by then. Recently, I left my Apollo-Neuro in my car overnight, accidently, where it ran down its battery fully. (I could tell by the App the battery had died). When I discovered my Apollo-Neuro out in the car the next morning, and plugged it in to recharge, it offered me a fresh "Daily Snapshot" of my sleep patterns the night before. Now I knew, without any doubt, the sleep-patterns graphed on the App were completely bogus. I sent an email to their customer support asking why the App was falsely graphing my sleep patterns every day. Someone emailed back saying that the "Apollo Neuro" is not a Sleep-Tracker and so the graph it produces of my sleep patterns every day is actually kind of a "best guess". Nowhere on the "Daily Snapshot" does it say that the seemingly accurate looking graph of my sleep pattern is nothing more than a "best guess". Personally, I struggle to trust a device that is so overtly falsifying information like that - especially when customers are paying $100 a year to have that feature!! - but I will still use my Apollo-Neuro to "Unwind" in the evening and "Focus" in the morning on the free version of the App.

Great device but more than half of the vibes are locked behind a very expensive pay wall. The device is expensive and you’d think you’d get access to all the vibes for a reasonable price, but no. They give you just enough to scrape by and then promote themselves with all the lock symbols on more than half of the vibes. Then their sessions try to put you to sleep during third shift and wake you up when you’re trying to go to bed. They should charge $39 for the vibes and let people without the device use sessions on their phones for more. Real sticking point. I’d buy one for everyone in my family if it didn’t seem like a rip.

The device is great. The subscription is expensive and very frustrating that you have to buy a subscription to use a product you already spent a ton of money on.

BUYER BEWARE! While I find Apollo has helped my sleep the battery has failed in 2 years. After spending $400 for this I am now told I have to spend $150 for a new pod. This is all way too much money for a device that has a battery expected to last one year (I was told this by customer service)

I have been using my Apollo Neuro wearable device periodically for sleep, relaxation and energy boosts. Subjectively, it seems to work at least some times. I would say it's worth a try since there is a 30day money back guarantee.

I stumbled upon this device and initially categorized it as a "woo-woo" product. However, as someone who struggles with sleep, I was willing to try anything to improve my sleep without relying on pills and potions. I had previously used an Ambien prescription but stopped due to its impact on my ability to recall dreams and the need for additional substances like caffeine to wake up and function daily. This cycle of dependency prompted me to explore alternative options. Despite my skepticism, I decided to give Apollo a chance. I figured that if the device didn't work for me, I could always take advantage of Amazon's return policy and suggest you do the same if you share my skepticism. I opted for the premium Vibe subscription free trial period. While the additional Vibes were enjoyable, I wasn't fond of the subscription model. I focused on the sleep aid functionality, comparing my sleep metrics from my Apple Watch. Interestingly, the Apollo device consistently showed improvements, whereas my watch metrics didn't reflect much change. Encouraged by these findings, I continued using Apollo and tried every Vibe. I encountered some difficulty installing the band (hint: position the Velcro loop side up). After finding an online review demonstrating the process, I successfully attached it. Like many others, I recommend opting for the larger size, even if you have a smaller wrist, as it still fits well around my ankle. The device's resemblance to a criminal tracker doesn't bother me. Regarding technical aspects: since I wake up at least three times per night, I noticed that the program sometimes stops working, although the vibration occasionally continues. However, I haven't measured the frequency of it working versus stopping. Like my watch, I'm still trying to determine the optimal recharge schedule, as the device can stop without an apparent reason. Additionally, it uses an old-style USB port; it would be more convenient if it used USB-C. The setup process was easy. I remain intrigued by Apollo's potential benefits and plan to continue testing its efficacy. While I can't give it a full thumbs up just yet, the idea that a simple wristband device could potentially provide some relief without adverse side effects—apart from minor skin wrist irritation—motivates me to continue using it. To set the intensity properly, I find that a lower setting works better for battery life. I adjust it to a point where I can just detect the vibration. If uncertain, touching the Apollo to check if you can feel it vibrating is the optimal setting. The schedule function allows me to program the device for day and night use. I recall reading that the premium sleep app automatically extends the sleep program beyond the initial maximum setting of 120 minutes, which I confirmed to be accurate. However, upon waking up throughout the night, I noticed that the standard app frequently stopped. Despite this, I've noticed a decrease in my number of awakenings and an improvement in falling back to sleep. The Apple Watch version of the app works nicely alongside the device. Although the improvements in sleep quality are subtle, I feel there has been a slight improvement, but it may be influenced by confirmation bias as I've been conducting multiple sleep tests simultaneously (such as experimenting with valerian vs. chamomile tea and reducing melatonin dosage).

I like the Apollo and find it helpful. My concern is more of a quality one. There appears to be an issue with the charging of the device. The cord that is supplied does not seem to be of the best quality. I have had my device less than a week. I contacted support and was told to purchase another cord. If the device was cheap I wouldn't expect top quality but this device and the service is not. After other customers have voiced concerns about the same issue one would believe it would behoove someone in a decision making capacity to do something about it. One suggestion would be to change to a type C USB like most other devices. As a new company they need to be more receptive to their customers concerns. If there is an issue with the cable, offer to send a replacement. Don't tell someone who just spent money on your product to go by another cord after three days of ownership. People who take time to take surveys sometimes want to complain. I like the device and want to see the company succeed. But with the type of nonchalant attitude towards customers concerns. I may look for another alternative. The company reached out to me regarding more information. Not sure how I could be more detailed 🤔 I have been using the device albeit the charging issues have remained. The cord that was shipped with the unit appears to have been defective. I purchased another micro cord and it has worked better. Just a poor experience starting Out made me a bit concerned. The support is clunky and a bit confusing with the repeat email thread with generic responses. Could be a bit more personalized.

Ordering was easy and delivery quick but I had problems with my email right after purchase. Sent a email that took days for them to respond to with a “standard” answer. They were unwilling to change my email and the customer service rep was less than helpful telling me I would have to delete my account and go through the set up all over again. Not impressed with their customer service and nowhere has there been an explanation of why they just can’t change my email.