Apollo NeuroReviews of apolloneuro.com

This is a $368 watch. For reference, the cheapest Apple watch costs $250. The regular Apple watch is about the same price as the Apollo watch. Let's compare features The Apollo watch contains: Tiny battery Bluetooth Vibrating motor That's it. Think about how much more technology is inside an Apple Watch. An Apple Watch's haptic motor could create the same vibration as the Apollo watch does, in fact the Apollo app itself has a way to use your iphone's haptic motor to give you the same benefit as the Apollo watch. It's just not convenient because it's not on your wrist. But an Apple Watch is. BATTERY Even then, the battery in the Apple Watch is infinitely better and lasts longer. Heck, the battery in the airpods lasts longer sitting without use. The Apollo watch's battery is dead if you leave it sitting for 3 days. My airpod pro 3's lose maybe 5% battery life in that time. There are 3 pieices of technology in this watch, it would not be an engineering feat to put an at least decent battery in it. Apollo is just being cheap. And there is absolutely nothing special about the vibrating motor or the bluetooth. Like I said, the Apple Watch could vibrate on your wrist just as well. And this is just vibration. $5 dildos can vibrate. It's not advanced tech. BUILD QUALITY The Apollo watch is also made of really cheap plastic, which I don't mind myself, but it adds to the ridicouls pricing of this device. The Apple watch is made of aluminum, etc - premium materials and is significantly cheaper. APP Then there is the app. Which is trying so hard to force you, after paying $368 for the watch itself, to pay $100 per year (!!) to access all the "vibes". They put all the subscription vibes in your face and make it hard to even find the ones that come with the watch. Even if you favorite them, it's not easy to get to the favorites section to get away from their subscription advertising. This is just unbelievable greed and shameless money grabbing. TERRIBLE CUSTOMER SERVICE Then there is the customer service. This watch says it has a 30 day no questions return guarantee, but when I got one of these for my girlfriend and realized how useless it is when I used mine and wanted to return it unopened in the original box, they would not respond to my emails asking for a return. I had to go through paypal to get a refund for the watch. It was so obvious to PayPal after seeing Apollo's advertised return policy and all my ignored emails to them that I was due a refund, they refunded me the next day. And only then, when paypal refunded me and contacted Apollo themselves, did they ask for the watch back. Of course, it seems all Apollo cared about was getting their watch back after they were forced to refund me, not actually honoring the return polichy plastered all over their website. FALSE HEALTH CLAIMS Lastly, this is very basic technology. The idea of "vibes" is completeliy made up. I have talked to researchers and doctors about this watch (I am a patient with a chronic illness and have acess to world leading researchers and doctors and health professionals). You could literally get the same benefit from just holding a $5 dildo against your wrist. It's just vibration that soothes the sympathetic nervous system and helps activate the parasympathetic nervous system. Nothing more. Just vibration. You don't get "social" with certain vibration patterns or "dinner party" vibes from other vibration patterns. There's no difference between "calm", "recover" and "meditation" vibes. It's a complete lie and a scam. A marketing team made this watch, not researchers or doctors or healthcare professionals. DO NOT BUY THIS WATCH There is no logical reason to buy this watch. Buy an Apple Watch instead, and just get an app that makes it vibrate. You'll get the same health benefits plus way more health tracking that will likely also benefit you, and a million more features, in a much more premium design with premium materials with a better battery that doesn't go dead in 3 days without use. And a company that will stand behind the product. Or just get a $5 vibrating toy and leave it on your chest. That would give you the same benefit. This watch is worth $25 if you look at what it is and other similar products with similar parts and construction. I would consider $50 maybe acceptable given the small nature of the company. But $368 is insulting. Not to mention the $100/yr subscription. UNETHICAL COMPANY YOU SHOULD NOT SUPPORT This company is unethical and should not be supported. They're targetting desperate, sick and unwell people with false promises, fake research, and lies. With a simple, cheap product that is grossly overpriced and then almost impossible to use without paying more for a very expensive subscription. One of the worst purchases I have ever made.

My apollo 1.0 is now a brick. The company’s response “ Batteries in handheld and wearable devices are typically rated to have a life of 2 years. However, there are steps that can be taken to extend that life! For instance, try to avoid completely discharging your device too often.” In the meantime I was scammed into giving them several hundred dollars a year and half ago for the 2.0 model. They keep saying still working on it. Avoid and don’t waste your money!

After weeks of contacting support to use the Apollo and becoming extremely EMF sensitive, they determined the unit was malfunctioning and replaced it (with the wrong colour) with a refurbished unit. It took another several months, hours and hours of frustration, and hours of being on hold with support people who couldn't resolve the issue when the unit continually interferes with my partners apollo. When I try to run a vibe, my body shuts down. I havehad the unit tested with my energy practitioner and my body totally doesn't like it. I have asked multiple times for a refund, was told I was getting one, then they reversed their decision because it was after 30 days from my order date; it was, however it was within 30 days of receiving the replacement refurbished unit. And again I have asked for a refund and the support people have dropped off he face of the earth. So not impressed for something so expensive.

I was genuinely excited to order this device on February 10, 2026 — unfortunately, that was the only smooth part of the entire experience. The device took longer than expected to arrive, and when it finally did, it wouldn’t charge. My charger showed a green light, but the device itself never displayed any indicator at all. I called customer service and was told I’d receive a call back within 30 minutes. That call never came. Instead, I received an email telling me to charge the device longer. I charged it overnight — still no lights, still no ability to connect it to the app. I reached out to my payment provider for help, but heard nothing. Meanwhile, the company kept sending me automated emails asking how I liked the service. I didn’t. I replied with low ratings on the surveys, and only then did someone finally send me an RML. I returned the item, and USPS confirmed delivery on March 2, 2026. The company emailed me saying they had “canceled the service,” but they did not refund me for the device or the service. This was a package deal — the wearable plus one year of the AI SmartVibes Membership for $349 (total $377 with tax). They refunded zero dollars. To make matters worse, today I received notice from my payment provider that they were planning to rule in favor of the seller. Hard to believe: they sent me a defective device, made me chase them for an RML, received the return, and still credited me nothing. I’ve had enough. If I don’t receive the refund I’m owed — and it has now been six days since they received the return — I feel obligated to share my experience so others know what they may be walking into.

I reviewed this company a few weeks back and they replied to my review saying they were very sorry they had not got back to me and resolved my issues and that they would look into my case. Yet again I have heard nothing from the company. I still have an Apollo that doesn’t work - and hasn’t ever worked since I got it in Dec. As I said before the customer service is terrible. They string you along and then start ghosting you when it comes to trying to sort a refund. I wanted to add this review so people know not to believe their last response to my previous review. I’ve given up all hope of getting a replacement or refund. Total waste of money. And I’ve wasted hours of my time sending emails over the last 3 months.

Awful customer service. After cancellation of my order in the morning, they shipped it at night. A long run to reach them again for sending the product back and refund. I would not recommend it to anyone

Their app didn't work. It took weeks for them to acknowledge the problem, another week to send return instructions, and 3 weeks after sending back the device, I still haven't received a refund. They keep making up excuses. Avoid this company. Update: After 4 weeks they finally sent the refund to me. Maybe reporting the issue to my credit card company helped move things along. They had many chances to rectify the situation before I wrote my initial review, and I only wrote it after they ignored my 3rd request for a refund status. This is from one of the chat sessions regarding the refund: "We need to transfer this to our leadership team for further review." Why on earth would a leadership team need to review a basic refund? As I said earlier - avoid this company.

Original device was defective. Replacement was issued months later. Once I received a functioning unit and tried it, I requested a refund. Company refused because they start the refund clock from delivery of a defective device, not from receipt of a working one. UPDATE: Thank you for responding. Order number: AN170501 The original device was confirmed defective and replaced under warranty. The replacement device was the first functioning unit I received. My refund request was based on my experience with the functioning replacement, not the defective original unit. The issue is that the 30-day window elapsed before I had a working device to evaluate. I would appreciate a careful review of the full timeline, including when the replacement was shipped and delivered.