Lisa M.
Jackie was professional
Jackie was professional. She spoke clear on the intentions of the call and reviewed my coverage with the options to upgrade or add to the policy, noting that I can review this in the documents she'll be sending me. She gave clear instructions and pointers such as suggesting I place her number in my contacts so when she follows up periodically that I dont thing its spam and ignore. She was a pleasure to speak with and she will be why I feel comfortable in calling if need be in the future.
Response from Americas Preferred Home WarrantyJan 7, 2026
Hello Lisa, Thank you for sharing such thoughtful feedback. We’re glad to hear Jackie provided clear explanations, helpful guidance, and made the conversation comfortable and informative. It’s great to know her approach and follow-up made a positive impression and built confidence for future interactions. Maintaining your furnace during these cold winter months can be critical. Check out this short article with DIY maintenance tips that can help your furnace last longer, potentially saving you money on heating bills and repair costs for years to come (http://bit.ly/4h2OErk). Respectfully, Customer Care Team