Mohd E.
I do not recommend this company.
I do not recommend this company. I ordered a temperature-sensitive product, but it arrived hot. The package did not appear to have adequate cold-chain protection, which raised serious concerns about how the product was handled during shipping. For products that require temperature control, proper shipping conditions are essential. Receiving the product warm made me question whether it had been stored and transported appropriately. Before leaving this review, I contacted the company on WhatsApp to explain the issue and ask for support. Unfortunately, I received no response and no solution was offered. Based on my experience, I cannot recommend this company due to the poor shipping conditions and lack of customer service
Response from ApexpeptidesupplyJun 29, 2026
We’re sorry to hear about your experience. However, we’re unable to locate an order matching the information in this review. We also noticed you mentioned contacting us via WhatsApp. Apex Peptide Supply does not provide customer support through WhatsApp, so we are concerned this review may have been intended for another company or that there may have been a misunderstanding. If you are an Apex Peptide Supply customer, please contact us directly at [email protected] with your name, order number, or the email address used to place your order. We’d be happy to investigate your order and address any concerns. We take customer satisfaction seriously and are committed to resolving legitimate issues whenever they arise.




