ApexChargerReviews of apexcharger.com

I had a great experience with customer service when I was experiencing an issue with my original Mach 1 unit. They were very helpful in talking me through several screens in trying to determine the issue I was having. I sent them a video and several screen shots for their Techs to evaluate. After confirming that my unit was not responding correctly, they gave me a couple of choices on the replacement of same, with either a free reconditioned unit or a discount on a new Mach 2 unit. Upon receipt, my new unit is working great.

So easy to use charger. And a big plus when I contact costumer service they replied right away making sure my question is answered. Best costumer service I've had. The Charger is easy to use and to install. The Charger also looks so good definitely worth the price.

Easy installation and set up and even easier to use. Support even reached out to make sure everything was OK. How many companies do that? Very impressed!

This is the absolute best home EV charger on the market, and is a BARGAIN on their website. Be sure to read the manual to the END for your extended warranty!! Customer service is FABULOUS. I can't speak highly enough of the product and the company. Thanks guys!

I had an apparent issue with the charger as it did not reach full output as per Apex advertising. Apex engaged immediately and professionally, and after a very extensive process, we determined the issue was extremely unusual. A series of diagnostic steps were recommended, that ended up suggesting the problem may lie with the vehicle rather than the charger. After extensive diagnostics at the Toyota dealership, the issue lay with my EV, a Toyota bZ4X, and was resolved by Toyota. At no point did Apex hesitate to provide support, and I can now report the system is functioning flawlessly.

The Apex 7.3 KW charger is fantastic, better than I expected. The staff at Project EV are so helpfull and knowledgable about their product. The new update fixed an untethered cable lock issue in standby mode. I am so pleased with my purchase.

Excellent charger, amazing staff. 24-7 support team gets back to you within 10 minutes if you have any questions!

Really great Charger, low price, high-quality! I cannot say enough about the product and the price, it definitely meets and exceeds my expectations! I would definitely recommend Apex as a company to do business with!