ApexChargerReviews of apexcharger.com

We purchased the Apex Charger Mach 1 directly from Apex Charger. From the time we ordered it until it was working to our satisfaction the customer service has been outstanding. There was a little hiccup in the delivery process (the carrier's issue, not theirs) and they called to make sure it got delivered and followed up after that to see if we had questions and if it had been installed. Our installer had questions when he was installing it, and they were responsive and made sure he got the information that was needed. After it was installed, I had trouble getting the app paired with my phone. After a few days of trying to figure it out, I finally called Apex's customer service, and they walked me through the process and figured out what I was doing wrong. They have gone out of their way to make sure we are satisfied. The Charger itself is high quality and performs just as we would like.

Doing business with Apex Charger has been an amazing experience. Their support and integrity are unmatched. I would highly recommend them, as you know that you will be taken care of. I have had two issues (Both issues were my fault) that I have needed to contact support, and it has always been an immediate response with excellent follow through.

I bought the charger for an EV I planned to buy (I wanted everything to be ready day 1). The electrician installed it with the plug after I told them to hardwire it. When I contacted them to ask them to fix it, they pushed back, saying it might void a warranty. I emailed apex about the possible issue and they literally called me in ten minutes to help me know their policy (they literally send a hardwiring package with the unit), and to give more information that might help the electrician. I'm pretty sure every time I've contacted them over gotten a phone call within thirty minutes. They're a pleasure to work with, their products are well priced, and last night, my first charge went perfectly. I literally have no complaints and can only say good things about them.

Excellent, top-notch customer service. They follow through meticulously. Highly recommended. The charger works well and charges quickly.

Did my research for my at home ev charger for my tesla. So happy I did and didn’t just buy the tesla charger. The display is great, charger looks well and performs better. Most importantly the customer service was amazing from questions I had after purchase, through installation, and finishing with providing an extended warranty. Great personalized experience!

My EV charger installed easily, is lightweight, has a small footprint n works awesome! I like it so much, I'm buying a second one for my other car! Customer service is very helpful n responds quickly!

I have been extremely impressed with my Mach 2 charger. Performance has been excellent. I would also give five stars to the ApexCharger customer service. They have been extremely responsive. I was on the fence regarding ApexCharger. I am glad I went with the ApexCharger Mach 2.

Easy Setup. Great customer service.