Apartment ListReviews of apartmentlist.com

Agree with all of issues that other people have raised, it shows you a really tiny picture of the apartment, massive map. One apartment at a time, kept taking me back to California when I was looking in Houston won’t let you see the location you could chose from. I don’t really write reviews but this has made me so cross. It really is a useless website, I suggest the owners try to find an appartment in a city they do not know and see how they get on because I found it impossible !

The website does not let you browse matches. It takes you one at a time. The issue is, it does not take into account the neighborhood you would like to live in. So in a big city such as chicago it takes you all over. Furthermore it does not have the option for work from home people so it forces to to choose an office to commute to. Absolutely ridiculous that it forces you into these options without giving an option to contact them for help regarding this as the support section takes you to the FAQ page only with no option to send an email.

WORST website ever!! 1st, Im looking 4 a rental in NJ and the edge of my radius area is near the PA border but I have ZERO intentions of moving out of state. Ofcourse, theres NO WAY of communicating this so nearly every result came back as Philly (and some random PA) rentals!! I DONT WANT TO MOVE OUT OF STATE!! So basically this service is unusable to me. Not only that but it makes you choose actual towns from a list which is stupid since its clearly just going to search in a radius anyway. It listed many towns ive never heard of despite living in that area for 7 yrs & being a door-door fundraiser there, visiting every town in that entire area. It also DIDNT have major S. Nj towns like Cherry Hill or Marlton in its system when I tried to manually add them lol! Also when I tried to find help or someway to contact someone at the site to let them know, there was NO WAY to do it! Not an email, not a phone #, not a place to leave a review...nothing. I even clicked on a button called "feedback" but it just kept sending me to the help page where there was absolutely nothing helpful whatsoever or a way to contact anyone 4 help so its basically just leading you through an endless loop back to that page no matter what you click on. I CANT understand why these sites NEVER have a way to simply choose "keep matches within my state!" Or "not interested in out of state results" or watever 4 those of us who are within 20 miles of the state border & have 2 deal with this every time we move (4 me its 11 times in the last 17 yrs)! It should be a GIVEN that people are not looking to leave their state unless they say otherwise!! Thats why I appreciate sites like zillow that at least allow you to DRAW around the area youre looking in. The area I'm looking at is HUGE but its much longer than it is wide so if I put in a large search radius then all its gonna give me is PA rentals due to my lower price range. So 4 anyone like me, or anyone not living dead center of NJ, this site is basically worthless! Anyone who's searching within 20 mi of a border state and doesnt wanna move out of state is gonna have a crap time finding rentals esp if a major city like Philly is 5 mins from even the edge of their desired area, no matter how large that area is. If they'd take 8 mins to add 1 web button that says "show me only in-state results" or something, they could really have an advantage over other sites and apps that dont offer this basic-a$s option (which I still don't get how thats possible. Has no 1 EVER asked 4 this b4? Has no 1 ever looked 4 a home near the border of another state and gotten frustrated with so many out of state results showing up? It cant just be me.)

Absolutely awful, I was trying to help a friend find a new place to live so I decided to give this website a look. They require you to have a set up account in order to even look at listing, which I have never seen another rental website do. It feels like they take you through the whole personalization section for no reason because many of the results didn't match what she was looking for. But the worst thing of all is that there is no way to delete your account, they will absolutely flood your inbox within a day of making your account. If you've already made an account and are looking for a way to delete it, I suggest making a throwaway email and just changing the account email to the throwaway, that's the closest thing to deleting your account you can get.

A one-star rating and I'm not giving any other rental listing service more than that at this time. I've been spinning on the hamster wheel because the listings are NOT UPDATED DAILY. In fact none of them are. In Phoenix Arizona where there's an extreme housing shortage there is no updated information on any of the platforms whatsoever. It is a waste of time. Hours and hours each week I've spent going over the listings making my list and sending email inquiries as well as calling. Not one property in 2 months has confirmed that they had availability for the apartment I was looking for or just a floor plan, any floor plan that might suit my needs. If you ask me this is just a waste of time and we are normalizing that waste of time. This is ridiculous.

I thought this would be more like Zillow and I would receive updates of new properties. I forgot I even had this resource

the apartment does not look anything like it is posted in person

If I could I would give it no stars because you got Brokers that are taking forever just to respond to anyone and I mean I'm trying to move seriously and it's taking forever just to get out of message reply or a viewing of the apartment so to be honest with you I would have to say 0