AorolleAt Aorolle, jewelry and adornments are our fervor. We scour the globe for the rarest gemstones and materials, handpicking each treasure to ensure both quality and beauty. Our team comprises passionate and experienced jewelry designers and experts, continuously innovating to craft distinctive pieces.
Aorolle (aorolle.com) has 23 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Gillian C.
My mistake ordering from these. The just breathe ring. Decided not suitable impossible to return. They wanted shipping fees. Replenish fees! Got refund eventually of 7.00 paid 20 odd for it. Ring 7.00 on eBay. Do not buy from these EVER. Tried to adjust it its in the bin now
Robert K.
If I could give it ZERO stars I would. It's been over 3weeks and nothing. XMas came and went. But The wife's birthday is early Jan, so I can give it then. We'll that came and went with nothing. No gifts and no e-mail. I paid extra for expedited shipping. If I knew it was coming from China and not in stocks I would understand. I know why I never shop on line.
Response from AorolleJan 7, 2025
Hello there, We are sorry for package delays due to USPS receiving delays. Regarding the tracking number, we have sent an email notification to your registered email address when the shipment is ready, please check it. If you want more shipping information, please feel free to contact our friendly customer service staff: [email protected]. We have contacted to urge the shipping as soon as possible. More details will be sent to you by mail. Please check.
customer
After about 5 days of no shipping info or any other communication, I reached out for an update. Finally got a shipping update. The item is coming from China. I had over 2 weeks from Christmas. It is now past Christmas and I still don't have it. Not impressed with the lack of updates/communication and very irritated at the length of time to get the product. Update. I received the order after Christmas. I stand by my review. If you know it's peak season, either hire more staff or make it very clear on your website that there will be a long delay so that the customer is aware.
Response from AorolleDec 31, 2024
Hello there, We deeply regret that you are not completely satisfied with our service. Due to the peak season, logistics updates may be delayed. We appreciate your patience and understanding. Generally, you will receive a tracking number in your registered email address once the item is shipped. If you have any question about the shipment, please feel free to contact us at [email protected]. Could you please contact us with a screenshot of the truspilot, and we will give priority to your order. Please rest assured that we are eager to help you to the end.
Daniel S.
I ordered a piece of clothing recently and am still waiting for a notice of shipment. i am wondering if it was legitimate or another online scam. 12/12/2024. I am happy to update, the clothing arrived and my wife loved it so I am changing my review. I also appreciate their email to me checking on the delivery because of my 1 star review previously. I would encourage them to change their email notification to be more clear.
Response from AorolleDec 31, 2024
Hello there, According to tracking, your order was delivered on Dec 27th. We apologize for the delay in shipping due to peak season and ask for your understanding. If you have any questions about your order, please feel free to contact us at [email protected].
Curt V.
Very happy! Exactly what I wanted. Quick delivery! Just perfect start to finish!
Response from AorolleNov 18, 2024
Hello there, Thank you very much for your genuine feedback! Your satisfaction will continue to motivate us to keep working hard. Please believe that we will continue to optimize our products and services and strive to bring a satisfactory shopping experience to more customers. Again, we greatly appreciate your kind words. Wishing you a happy life!
Sheila
Pleased with bracelet lovely, easy ordering, didn't have to wait to long for delivery.thank you.
Response from AorolleNov 8, 2024
Hello there, Thank you for your genuine feedback! Your satisfaction will continue to motivate us to keep working hard. Please believe that we will continue to optimize our products and services and strive to bring a satisfactory shopping experience to more customers. Again, we greatly appreciate your kind words. Wishing you a happy life!
Cindy
It was easy to order. The bracelet is beautiful. My daughter will love it. The prefect gift for any young woman.
Response from AorolleNov 4, 2024
Hello there, Thank you for your genuine feedback! Your satisfaction will continue to motivate us to keep working hard. Please believe that we will strive to bring a satisfactory shopping experience to more customers. Again, we appreciate your kind words. Wishing you a happy life!
Greg
They are what they advertised. Quick and affordable.
Response from AorolleOct 25, 2024
Hello there, Thank you for your genuine feedback! Your satisfaction will continue to motivate us to keep working hard. Please believe that we will continue to optimize our products and services and strive to bring a satisfactory shopping experience to more customers. Again, we appreciate your kind words. Wish you a happy life!
