Aon Affinity Travel PracticeReviews of aontravelclaim.com

Quick and efficient

When I called, your employee told me what I would need to process claim. He was extremely helpful. I sent the items requested and received payment very quickly. I am very happy with how easy and quickly this was dealt with. Thank you.

Took a while to all get sorted out, but received a full refund.

Even though I did not have contact with a person they still listened and read my questions/concerns and took care of my husband and me.

great customer service; fast payout; easy to do

ease of submitting required information - itinerary, receipts, etc. once I had correct contact info for submitting claim, it really was a simple process. Aon sent me an email to initiate and guide me through submittina valid claim. I would have appreciated a more detailed on exactly how renumerations would be made, and when. For example, there was a refund from the cruiseline that went directly to our credit card so there was a discrepancy in he total payout from Aon. Minor issues, but there is very little delay in processing. We were very satif]sied with the results once these questions were addressed.

We had to cancel our cruise because of my husband’s health issues. The process was very easy and the refund did not take long at all.!!! Very happy!!!

It was simple to submit the required documentation and after that a quick resolution was realized.