Aon Affinity Travel PracticeReviews of aontravelclaim.com

My husband and I were scheduled to cruise Dec.14-Dec. 21, 2024. My husband had a medical emergency and we had to cancel our cruise a few days before the sailing date. We submitted the medical form filled out by our doctor and all supporting documents. Within 3 weeks we received a full refund. We have rescheduled and will be sailing again in Summer 2025. Happy with the process and will definitely purchase travel insurance for all our future trips.

Everything was excellent, it's easy to file the claim and your people were very courteous and efficient, thank you so much

Very clear instructions for filing insurance claim. Refund was received within a week of filing claim. Extraordinary!

Loved the interaction with the customer service personnel In getting the claim resolved.

My claim was processed quickly.

A very straitforward transaction. We trusted them with protecting our trip cost, my wife had a medical situation, we submitted Doctor's report and application, and in 3 weeks, we received electronic settlement funds. No loopholes quoted, no push back, no obstacles - nothing but outstanding service and trus.

My sister unfortunately broke her right leg a few weeks before Thanksgiving & our cruise was scheduled for March. Her doctor told her in December she would not be able to return to work for four months. So that also meant she would not be fully mobile until then. So I cancelled the upcoming cruise & we were able to get a portion of the deposit. It was very quick after giving the supporting documents for a medical reason.

Our claim was handled very quickly. It was our first time using travel insurance and was very pleased with the experience.