Jim B.
Fast service
Fast service, easy to apply for a claim, no problems dealing with this company.
Response from Aon Affinity Travel PracticeApr 17, 2025
We love to hear you describe the process as fast and easy. Thank you Jim.

Aon is in the Business of Better DecisionsWe shape decisions for the better — to protect and enrich the lives of people around the world. We believe that businesses thrive when the communities they serve and the people they employ also flourish. Our culture enables us to bring our best each day and do great work for our clients and their customers.Aon Affinity's Travel Practice is a leader in the provision of customized travel insurance programs for many of the world's most renowned travel companies. With a focus on the design, distribution, and management of customized travel insurance programs, we aspire to provide unmatched service to our travel clients and to the travelers protected under our travel protection programs.Linked In: https://www.linkedin.com/company/aon-affinity-travelFollow us on Twitter @AonTravel: http://bit.ly/2gbFZ5DVisit our Travel Blog: https://www.aon.com/travel_blog/default.jspCareers: https://aon.io/traveljobs
Aon Affinity Travel Practice (aontravelclaim.com) has 599 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 518 reviews with 5 stars · Clear filters
Jim B.
Fast service, easy to apply for a claim, no problems dealing with this company.
Response from Aon Affinity Travel PracticeApr 17, 2025
We love to hear you describe the process as fast and easy. Thank you Jim.
Norm R.
Was surprised at how easy this turned out to be! Was expecting pushback as you get with most insurance claims, but didn’t get one.
Response from Aon Affinity Travel PracticeApr 17, 2025
Thank you Norm.
Nilda J.
This was the easiest thing I have ever done. It was done professionally and quickly.
Response from Aon Affinity Travel PracticeApr 17, 2025
That is great to hear Nilda. Thank you!
Sherry R.
Claim was easy to file and refund received quickly. Had to cancel a cruise due to surgery.
Response from Aon Affinity Travel PracticeApr 17, 2025
Thank you for taking the time to leave your review Sherry.
ira K.
Excellent claims service. Claim paid promptly following submission of documentation. What you would hope a claims process would be like.
Response from Aon Affinity Travel PracticeApr 17, 2025
Thank you for the kind words Ira, we appreciate them.
Pat R.
An unexpected medical condition arose and required hospitalization. We reported this to our travel professional and she submitted our claim. We received the paperwork and took our physician for completion. It was submitted and we received the acceptance the following day and complete payment was received within a week. We will continue to use AON as we plan our travels.
Response from Aon Affinity Travel PracticeApr 17, 2025
We are thrilled you were satisfied with our service. Thank you for sharing Pat.
Shine-on
Easy to complete claim without back and forth calls or emails. I logged in, was given information on how to complete claim, and for uploading documents. I secured the documents, uploaded and only had to wait a few weeks for full refund. No extra challenges as all documents (from health care side and travel vendor) were in order. Excellent experience.
Response from Aon Affinity Travel PracticeApr 17, 2025
Thank you for your kind words and for sharing your experience.
Matilde C.
Ease of use filing the claim and submitting documentation
Response from Aon Affinity Travel PracticeApr 17, 2025
Thanks Matilde.