Joyce
Very fast refund
Had to cancel our cruise of May 10 since my husband was admitted to hospital on May 7. I called RCI to cancel and they cancelled their part and told me to call AON to start the cancel with Insurance. I printed the form and brought it to the hospital and had it completed before my husband was discharged. Did the online submission and I have already been reimbursed for the full amount minus the Insurance cost. If I did not have the insurance, we would have lost around 1500.00.....We were so happy the process was straightforward and so fast. Hubby is good now so we are planning future cruises and definately will purchase the insurance.
Response from Aon Affinity Travel PracticeJun 10, 2025
Thank you for the detailed review Joyce.




