Aon Affinity Travel PracticeReviews of aontravelclaim.com

Aon kept me updated on the status of my claim, they also informed me when additional information was needed.

I called and followed thru as directed and results came thru as mentioned and done

The AON group was thorough and efficient. It took some doing to really understand exactly which documents were required, but we persevered and the outcome was successful

Subscribing to travel insurance is always a good practice, unforeseen events do occur.

Took some failures with Aon to figure out you need to buy the best protection they offer and also to get their special forms for medical reasons why you cannot make the trip so, call them if you have to cancel and as an old fart like me that does happen sadly!!

This was the first time I had to file a claim, and I was uncertain about how difficult or easy the process would be. Obtaining the required information was difficult, not because it was required, but because the attending physician and hospital involved were 800 miles away. Contacting the attending physician and the hospital was difficult. Fortunately, my sister inlaw was in a nearby city and was able to drive to their offices and personally request the information to confirm my medical condition, which led to the cancellation of our trip and thus the need to file a claim. So, gathering the information to support my claim went much better than I first thought. Once all the information was received, it took about a week to process our claim. It was another couple of days before receiving payment. From the time we started, it took about 5 weeks to receive our payment. Getting the information took most of the time, and then contacting the cruise line to confirm the costs didn't occur until all the other information was provided.

It took awhile to get all the supporting documentation from Medicare and TriCare for life, but after submitted payout was quick and easy.

Had to cancel our long-awaited Mediterranean cruise due to spine injury and urgent surgery...which took place after having paid in full. Had opted for the cruise insurance and received all of our investment but the cost of the insurance coverage. Very pleased (except for missing the cruise!)