Kathy L.
Efficient all information was presented
When all information was presented, payment was expedited quickly.
Response from Aon Affinity Travel PracticeNov 7, 2025
Thanks Kathy.

Aon is in the Business of Better DecisionsWe shape decisions for the better — to protect and enrich the lives of people around the world. We believe that businesses thrive when the communities they serve and the people they employ also flourish. Our culture enables us to bring our best each day and do great work for our clients and their customers.Aon Affinity's Travel Practice is a leader in the provision of customized travel insurance programs for many of the world's most renowned travel companies. With a focus on the design, distribution, and management of customized travel insurance programs, we aspire to provide unmatched service to our travel clients and to the travelers protected under our travel protection programs.Linked In: https://www.linkedin.com/company/aon-affinity-travelFollow us on Twitter @AonTravel: http://bit.ly/2gbFZ5DVisit our Travel Blog: https://www.aon.com/travel_blog/default.jspCareers: https://aon.io/traveljobs
Aon Affinity Travel Practice (aontravelclaim.com) has 599 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Kathy L.
When all information was presented, payment was expedited quickly.
Response from Aon Affinity Travel PracticeNov 7, 2025
Thanks Kathy.
Andrew
Smooth and fast.
Response from Aon Affinity Travel PracticeNov 7, 2025
Thanks Andrew.
Rebecca H.
Very easy to use, fast and efficient claim processing, friendly and knowledgeable customer service representatives
Response from Aon Affinity Travel PracticeNov 7, 2025
We are glad you found the process easy to use. Thanks Rebecca.
Dawn G.
The online website was easy to use to complete the claim and upload required documents. The form my doctor had to complete for the surgery I needed which prevented us from travel was short and didn’t take too much of the doctors time. The reimbursement options were easy and quick and we were satisfied! We actually just booked another trip with Tauck to make up for the trip we had to cancel!
Response from Aon Affinity Travel PracticeNov 7, 2025
Happy to hear you felt the claims process was quick and easy. Thank you Dawn.
Lawrence S.
There was a simple process and no pushback on our claim.
Response from Aon Affinity Travel PracticeNov 7, 2025
We are happy to hear you felt the claims process was simple Lawrence. Thanks.
Antoinette J.
It was easy to provide the documentation needed for our refund due to the cancellation of our trip.
Response from Aon Affinity Travel PracticeOct 22, 2025
Thank you Antoinette.
Linda C.
We have use AON through RC for all our cruises. This time we had to cancel the day before due to my illness. I filed the claim and followed all the directions, it only took a little time to complete each request. The entire process took less than 2 weeks to receive a full refund.
Response from Aon Affinity Travel PracticeOct 13, 2025
Thank you very much Linda.
LEROY
Processed my claim very quickly. The detailed filing instructions made the process simple and I knew what to expect.
Response from Aon Affinity Travel PracticeOct 13, 2025
Thank you Leroy.