Malaika
Would give 0 stars if I could
Would give 0 stars if I could. Absolute crooks. Before joining they told me it was a 3 month contract which I was fine with. Tell me why after this time period they are refusing to cancel my membership claiming that they only offer 1 year memberships. After going back and forth over emails for a week and a half they suggest that they can pause my membership for 3 months but can only do so after the NEXT payment made (which, may I add, they had prolonged the email replies so that they could only offer this 2 days before my next payment). My friend was interested in starting a membership with them so I warned them that they only provide 1 year contracts. He called them up to question it and was told that they do in fact provide 3 month contracts. He let me know and I was livid. He was able to cancel the direct debit from my banking app which I am grateful for. I don’t know if they’ll have the nerve to contact me about it after seeing these poor reviews but if they do, they shan’t be hearing back!!

