Tokyo Japan Anytime Fitness is basically Fxxxed Up. Freaking fake staffs being polite just to sign more membership packages with irritating sales talk. Avoid at all cost! Totally unprofessional
NS
Natalija S.
Anytime fitness Rugby
Anytime fitness Rugby
Im very disappointed!!!
When me and my friend signed our contracts with this gym, we been given a lots of info about gym and contract, but nothing about that you are not able to cancel at least 1 year.
My bad I should read my contract carefully! People read reviews before you sign a contract. Now I have to pay 29£ monthly until January 2024 even I’m not attending this gym.
RT
Rene T.
Voel me opgelicht met het opzeggen…
Voel me opgelicht met het opzeggen abonnement. Makkelijk binnen en heel lastig om weer van het lidmaatschap af te komen.
En een prijzen aan de hoge kant
BB
Boubker B.
Slechtste sportschool
Kan echt niet opboksen tegen hun concurrentie en dat is nog licht uitgedrukt.
Prijs is erg aan de hoge kant.
Weinig apparaten.
Alleen in de ochtend en heel even in de middag personeel aanwezig.
Personeel is ook niet goed opgeleid.
Ze houden de prijs zo hoog omdat anytime 24/7 open is, dat was in het verleden iets speciaals nou nu heb je concurrenten die het voor een prikkie van de prijs doen. Zelfs sportscholen met sauna, zwembad en sqaushbanen zijn nog goedkoper.
Laten we maar niet beginnen over het proces dat je aangaat om je uit te schrijven want daar kan namelijk een boek over worden geschreven.
TW
Tevin W.
While the gym equipment is nice and you…
While the gym equipment is nice and you can enter at any time, the customer service is horrible, I had missed their one-time annual payment of 31.39 and problems getting into the gym for 3 weeks. Since I work during all their customer service “hours” I could not come in to sign a piece a paper that would allow me into the gym I had to wait 2 weeks for it to “process” before I could come in to work out. And even then, I was having problems with my key. I have 2 mental health conditions that I have been dealing with for 2 years and am trying to recover and getting stone walled when trying to reach a goal in recovery even with little ones like that is really upsetting for a person like me. Part of my condition is being anxious about going outside to crowded places and so even when I have some time off to come by talk in person with an employee, I’m resting or going to an appointment or trying to get other things done. So, when I realized the gym wasn’t a good fit I called to cancel explaining such. I understood that they needed a medical reason and was calling to get information on cancellation and such. But the employee I was talking to kept trying to get me not to cancel, I understand it is his job but when I clearly state what I want and said I am not interested in coming back at all he kept talking trying to run me around. When I interrupted him saying that’s not what I want he said I need to let him say his piece because this is a “conversation”, never mind they don’t handle cancellation a partner company does all he needed to do was tell how to contact them, and while I don’t want to disrespect people when they are just ignore what your saying right after told them you have a mental condition It feels demeaning and purposeful. I will probably never sign up with anytime fitness again, and if I do it would not be this one.
In the month of February, I tried to scan my key fob on 2/5/2023 and 2/18/2023 both time it did not work. After some back and forth with the company I called. The call mentioned above was placed on 2/24/2023. Anytime fitness then refunded me for a late fee of $19.50 on 2/28/2023 that they took in 11/29/2022 for a late payment, for the “inconvenience” of my key fob not working on 2/27/2023 I was still charged 67.87 for the month of February. I still have to pay $10 a month until I can get a note from a doctors note and in addition the $127 cancellation fee on top of that. Which I have 2 months to do or pay the cancellation of $350, or finish the remaining 5 months of my contract.
So if you are a student, someone with a medical condition, poor, or anything that would stop them from getting their payment, Sign up with some else, and save yourself the trouble.
TO
Tonny
IF ONLY I READ REVIEWS.....
I'm so ashamed that I didn't see the truck / scam coming.
First I was rushed into signing in and then for my wife too. You are only requested to sign some online pages to enable the completion of the exercise.
Here in Woolwich branch I made efforts to use other outlets but to no avail.
Then came the month I was debited about 8± times without apologies.
I became a full time student and was told there's no provision for students rates and I hence decided to quit moreso as I have a gym in school. But no they were all out tampering with my account for several months after notifying to stop.
My wife had an earlier ankle injury which was being worsened by the gym hence she was referred to a physio. The same shameless asked me to turn in my wife's entire medical history. Some were provided and they were referred to her GP for the rest but no the chose to continue tampering with account monthly.
I stopped the direct debit and when the FOB had been since disabled, i returned them to the office but the resorted hitting my account using my card details (Fraudulent) until I had to block the card.
They've resorted to treats to us using recovery agency for services denied us by their disabling our FOB.
I PLEAD WITH EVERYONE SEEKING GYM TO ATTEND TO AVOID THIS COMPANY AS THEY ARE NOT CONCERNED ABOUT YOU BUT YOUR PURSE.
02.03.2023
They still today attempted to hit my account with a debit of £137 several months after locking us out of the gym dubiously.
23.03.2023
Important Information Regarding Your Account
Dear Anthony,
Despite our previous correspondence with you, our records show that we have not received payment for your outstanding arrears.
As your account balance has now been overdue for a period of more than 77 days, your membership has been terminated and your arrears have been passed to an independent credit control agency.
Your outstanding arrears are £149.97 plus your remaining contract balance if applicable.
You are no longer able to make payments directly to the club and all further correspondence will be with the credit control agency CCS Collect.
Please contact them directly on 020 8665 4929 or visit ccscollect
Kind regards,
JR
Jody R.
They don't respect their own contract
Third time I am trying to cancel my membership as I moved 3000km away. The receptionist at the gym didn't want to do it on the spot, she instead asked me to do it online myself. However, when you do it online, you get a phone call from scammers from India and they simply refuse to respect the contract. I even have written email from them saying it's not possible to cancel membership when in fact it's a clause in the contract.
EL
Emma L.
Very bad experience. Stay clear.
Very bad experience. My husband paid up-front for the whole year and the Gym went under administration(Reading town). No help or support offered by this gym(Woodley, Reading). Though rules state if you are a member you can use any AF gym.