Anytime FitnessReviews of anytimefitness.com

9/9/23 I called Anytime Fitness in Chesterland, about a TOTALLY free fall shape up for seniors over 60, Tom the Manager met with me on 9/11, asked about my goals, said he had a great program for $40 a WEEK, I thought it was free, he said $40 a week was for a personal trainer, He took out a contract for me, I explained that not sure I was going to join yet, he said it was a formality in case I wanted to think about it, I filled out my name, address and phone number, he said “you forgot your financial information” I told him I wasn’t going to fill that out unless I was going to join, he put his head down on the desk,I asked about the Senior FREE workout he said it that would only cost $600, I asked how is that free he said “you get to use the facility” again asked me to add my financial information, again I asked him to explain what was free. He said you give us $600, tell us what your goal is, if you reach your goal you’ll get your money back, I said there was nothing in the ad that said that, again he put his head on the desk, feeling pressured I said I was going to take the form home to show to my son, Tommy lifted his head of his desk looked at me and said “So you just wasted my time? GET YOUR FAT A_ _ OUT OF MY OFFICE” I said “What” he said “you heard me Get your fat a_ _ out of here” and walked out, I started crying, there was another trainer present at the time, when I looked over at him and he just put his head down, then a woman employee came in to comfort me, Tommy came back and told her to leave, he said he called the cops and again ordered me to leave, I asked for the name of his supervisor he threw a business card at me, then used his body to shove me out of his office, I was scared and said don’t touch me, he informed me their were cameras I told him that I was happy to hear that, he yelled at me in the gym where people were working out, I went outside the police came. He spoke with Tommy then told me that Tommy said I was causing a disturbance, I never even raised my voice. I asked the officer if he spoke to the 2 witnesses he said no, I was later advised to file a report, and get a copy of the video footage, I tried, was told that there is no video INSIDE the office where it took place, I spoke to Tommy’s s boss, Travis Nemeth, & Matt Rami, I was told that Tommy ADMITTED he was out of line, and was told he had to take a behavioral class, which I think is BS, had Tommy been white, and I black, and he said what he said to me, it would’ve been all over the news, and Tom would’ve lost his job, This has nothing to do with race but with me reaching out for help and the Manager making me feel worse then I did walking in, they offered a free membership at the Newbury gym I declined because of distance, I was told that Tommy would be sending a formal apology, and they would let me know what was done to make sure this won’t happen again, have not receive it, This happened because I asked questions about a free senior wort out that was going to cost me more then 1/2 of my monthly pension, I contacted the Better Business Bureau and the Ohio Attorney Generals office about Bait & Switch & High Pressure Sales Tactics which is a violation of the Ohio consumer sales practice act

Went in for a 16 dollar bi weekly membership, he signed me up for a 3 year, (2000+ dollars) without informing me, and they are partnered with a debt collector because they know they scam people. Want to cancel? Easy! Just pay half of your outstanding balance for your remaining membership (1000 dollars) or we keep charging you anyway. This is on top of the annual fees they just flat out don't tell you about. Absolutely avoid this place.

Terrible service. My son tried to cancel his membership. He was told to email his cancellation request, but there has been no response, and we keep getting charged.

I have been a member of ATF for over 10 years. My membership automaticlly transfered from another gym to Preston. If I could rate my experience with Preston ATF Zero stars I would. Terrible experience that forced me to now join Snap fitness. I have put in a complaint with Victorian Consumer Affairs

The workers are very nice, but no one tells you it’s a complete scam. They gave me a premium membership when I didn’t ask for it, and I had no idea I was paying 80 a month for a gym! I thought it was only 40, after that I decided to cancel my membership and it cost me 300 to cancel it, no one told me about that part of the deal either.

Anytime Fitness Loudwater, via CCS Collect is harassing my son, who has poor mental health for a debt that has been paid, I paid it myself. CCS Collect will not answer the phone, the only options you have is to pay again. Anytime Fitness Loudwater, via CCS stop now, otherwise you may be responsible for someone harming themselves or worse, shame on you CSS, and Anytime Fitness Loudwater for engaging with such a vile company.

I gave them notice of cancellation months before my 6 month contract was up. (They never told me it was a 6 month contract and never gave me the contract through email) then fast forward to 6 months I email again just letting them know if everything is in order to cancel and they say they actually need 1 months notice to cancel. Saying they will charge me again for the next month. I wrote an in depth analysis of exchanged emails and how my notice of cancellation was valid but I was told “it’s not their job to keep track of all the customers” so I just cancelled direct debit. They are now talking about late fees etc. do not join this gym they are careless unprofessional scammers

Anytime Fitness heeft een sneaky werkwijze en verschuilt zich achter de "algemene voorwaarden". Bij het aangaan van een lidmaatschap werkt alles snel en makkelijk. Echter, wanneer je het lidmaatschap wil beëindigen, dan begrijpen ze het ineens niet meer. Chapeau! Wat een klantvriendelijkheid ..