Anytime FitnessReviews of anytimefitness.com

Customer service very poor, I tried to cancel due to an injury, I forwarded 2 medical documents but was told after initial ok that it needs to be a doctors certificate and then was judged that my injury (which requires surgery and a 12 month wait) was not incapacitating enough. I have doctors instructions that I can not attend a gym but feel I am being forced to waist money or attend?? I am being shut down when I ask a solution or questions, very rude and inconsiderate.

Impossible to cancel. Dreadful clubs with rickety equipment. Don’t do it! You will regret it!

I called today and spoke to Vince. I’m going start off with, Vince is a very condescending man. I called to cancel my member membership due to loss of employment and have been struggling for a quite a while. Instead of him explaining anything to me, he was being very condescending talking to me rudely he has no compassion. He has no respect for customer’s. Talking to me like I am little two-year-old This business should find someone else to take care of their office and their facility. When I asked when the owner would be there, he couldn’t even give me a straight answer on that. This place is a joke all they see is money signs all over the place, mind you I haven’t been there for 6 months and I opened this membership up 7 months ago. I have only been there 3 times, and stopped going because family emergency and loss of job along with health issues. I have a tumor in the back of my brain , and have health issues. And when I make one comment Vince wanted to start yelling, let me tell you Vince you don’t know what I go through daily with health issues you only heard I lost my job and can’t keep borrowing money from everyone just to make sure this place gets paid. Shame on you Vince shame, shame. I feel sorry for anyone that comes in contact with you.

Horrible management banned my tag without notice and then charged me still, then said they didn’t ban my account

I had membership in Abbotsford anytime fitness which is in Highstreet and I did a lot of email to the staff for cancellation my membership because I moved to Surrey with my friends and I told them every single day for cancellation and they ask me for my proper new address and as I am international student then how can I buy a house in few months but they told me show your billing for utilities and drivers license address this is not good thing and they charge me biweekly this is not good thing.

I was a member for 2 months then moved across state and canceled in person with the manager . I aslo sent emails provong my address change. My membership was never canceled. I've been trying to get this canceled for 7 months now. The auto payments continue biweekly . I've talked to corporate shown proof of everything yet the payments continue. In fact the last payment was raised to $70 . Do not use this gym!

I was interested in getting a membership here and called several times but received no callbacks. After listening to the recorded message, I decided to schedule a tour online for today, Monday, at 11:00 a.m. When I arrived for my tour, I rang the doorbell and waited for quite a while before a customer eventually opened the door. They informed me that no management was present and directed me to a trainer. I explained my 11:00 a.m. appointment to the trainer, but he mentioned that the manager was absent and he didn't know why. While he suggested I come back in a few hours, I had ridden my bike to the appointment, which added to my frustration. Overall, I am quite discouraged by the disorganized and unprofessional intake process. I don't think this will be the right gym for me, but I would appreciate the opportunity to discuss this matter with management.

While registration is easy, cancelling the membership is a nightmare. They require members to send an email after the expiry date, which is unnecessarily troublesome. If they don’t receive the email (or claim not to), you’re automatically charged for another month—$99, no less! They also have a ridiculous 30-day notice period for cancellations. Why make it so hard for members to leave? For a gym charging this much, the service should at least be decent. Instead, the staff are unprofessional, as seen in other Google reviews where someone was body-shamed. This is unacceptable. If I wanted to donate money, I’d give it to charity, not to a gym that lacks basic accountability. Avoid this place unless you enjoy unnecessary fees and poor service.