Anytime FitnessReviews of anytimefitness.com

Had een 7 dagen pas aangevraagd, borg betaald a 40 euro. Ondertussen geen lid geworden, wel direct afgeschreven en tot op heden nog geen geld retour. Rekende uit dat het 57 euro per mnd kosten voor een kleine sportschool met gemengde kleedkamer en gebrekkig sprekend Nederlands instructeurs, die zelfs niet zichtbaar waren in de zaal. Zit nu voor 33per maand bij een sportschool die tot nu toe erg gedreven en enthousiast over komen, en flink meer in huis heeft. Nu maar hopen dat me borg terug gestort gaat worden. Anders moet ik toch nog even heen. Update, borg is teruggestort

I purchased a promotional membership that says that i can use at any gym but when i went to get everything set up they told me its only for the few local gyms. I travel and want/need access to all the gyms. Corporate was no help. The reviews for this company are true! You have better options out there.

The only feature of anytime fitness that may make it a preference over other gyms is that it is open 24/7. Cleanliness: Their locations, while not dirty, tend to be grungy feeling. Equipment: The equipment is okay, nothing special, similar to what you should expect at most gyms. Cost: Average - high, if you are willing to lock into a contract you can knock a few bucks off. Even then, the bi-weekly billing makes them more expensive than any other gym in town if you were to take advantage of their similar deals. Customer service experience: not good - inconsistent - untrained help staff: We called to cancel my son's membership. Rather than pay the lump sum fees remaining in his contract, we asked for the payments to continue and just not renew. We followed up a few months later, after the renewal date, because we were still being charged. The rep we spoke to said they couldn't do anything for us and that we'd have to go speak to our local rep at the gym. They continued to charge the bi-weekly fee during this entire time period, no rep made mention of a cancellation form though they did say that we could cancel via the portal (they didn't indicate the necessity to do so, and in order to do so we would have to pay-out all the fees accumulated since the renewal date, which was not fair to us since they had failed to cancel the renewal). When we spoke to the on-site rep, they said if we had truly requested a stop on the renewal than we would have received a cancellation form to complete. Since we couldn't show that we had received a cancellation form; it had been more than six months since our initial conversation with support (they only save call transcripts for six months), and the support notes from the call didn't indicate that we'd requested a stop on the renewal, that we still had to pay all the accumulated fees. They couldn't even find the 2nd call we'd made to follow up, which would have been with-in the 6- month transcript window. They ran me around asking which support number(s) I'd called. I provided them with both; one form the email they sent my son; the other the first number that shows up in a Google search; neither were support numbers they recognized. Overall: Unless you absolutely need a 24/7 gym and/or there's some other reason why an Anytime Fitness facility is significantly more convenient for your lifestyle, I'd avoid them. In our area they are kind of like the "trailer park" of gyms, but they are the only chain-gym that's open 24/7 in our community.

I had this membership for a month and decided to cancel it. as instructed in their terms and services and confirmed by an employee I dropped off a letter at my home gym (Canmore). Here is the contract I signed when applying. (AUTOMATIC RENEWAL PROGRAM Provided that MEMBER is not in default of this agreement and subject to the terms and conditions hereof, the membership will automatically renew at the rate indicated below, which rate also includes the Anytime Health membership fee. Renewal terms may be cancelled at any time provided a 30-day written notice is delivered to the CLUB's address or their designated billing company. It is also understood that the CLUB has the option to increase monthly renewal dues without notice during any renewal period.) After 30 days and not hearing anything back I emailed the club saying I haven't heard anything but I did drop off a written letter saying I would like to cancel my membership, but no response. After seeing that I was just charged again after the months notice (35 days) I decided to call the number on the website which led to a call where I was informed that I did not need to provide written notice and in fact written notice was not accepted. I need to fill out a form on a different site2gym website. I asked for a refund but was told that I could not get one and I would have to be a member for at least another month before I can cancel the membership. I would have hoped that they would at least follow their contract as I made sure to read it and follow what I was told as I heard it was hard to cancel the membership but I guess they don't even do that. And they don't even try to find a solution when you ask. It's just the same "I'm really sorry about that" about 100 times when I called which started to not feel genuine after a while. Hopefully the pause and cancel only costs me an extra 41.48$ but I guess only time will tell

I’ve never been a member of Anytime Fitness, so I wasn’t sure how they operated. I did some research online and found some reviews (both negative and positive) and general info, so I decided to check them out. A couple of days ago, I tried calling multiple times—no answer. I figured I’d go in person, but when I showed up around 10 a.m., no one answered the door. Still willing to give them a chance as there's nothing else around, I scheduled a tour yesterday for 10:30 a.m. today, it was confirmed with someone named Hannah. I arrived early at 10:25 and waited by the front door. 10:30 came and went—no one showed up. I waited another 5 minutes. Still nothing. I called twice, no answer. I replied to their confirmation email saying I was there—no response. I even sent a text—again, no response. At this point, I was beyond frustrated. What’s the point of scheduling a visit if no one’s going to be there or even communicate? It felt like my time meant nothing to them. I left and ended up checking out EPIC down the street instead. Much better experience. Honestly, I’m glad EOS is opening nearby—they’re the gym I used to go to and Crunch which I’ve been a long-time member of. If you’re thinking about joining Anytime Fitness, I’d recommend looking elsewhere. Your time and money deserve better. Anytime Fitness is a complete waste of time!

Worst staff , worst contract , worst prices , unfair claims, unfair fees. Never deal with anytime. I wish you close forever

In regards to Jimboomba QLD: Nice enough facility, with clean, new machinery. However, uncaring staff and sus contracts. When signing up when these guys first opened, the young girl who signed us up appeared to have no idea what she was doing and when I asked her to explain the contract we were signing, she shrugged and said it would be emailed to us... Sure... I sat and read it myself before signing. Fast forward to yesterday - I want to cancel, as I am unable to use the gym due to surgery, medical bills etc - I have a good read through the contract **WARNING TO ANYONE WANTING TO CANCEL** -- per section 10.4, you have to provide written notice of cancellation (email or letter), giving 30 days notice. In doing this, you will then pay EITHER 30 days charges OR 50% of your remaining gym fees - whichever is the HIGHER amount (way to squeeze the last bit of money out of you, right?). You also need to provide reasoning as to why you wanna cancel. Fair enough. After doing all this, I go into the gym to pay my residual fees to finalise the account and be rid of AF. I walk in, dont get greeted by the blonde haired lad behind the desk chair who is on her mobile phone, I just stand there waiting, as I believe she is busy... Until she says "your total is $xxx" and holds the EFTPOS machine in my face?? Fair enough. I then ask her for something written to state my membership has been cancelled. If you know ANYTHING about Anytime Fitness, it's about how scammy they are and how hard it is to actually get out of a membership with them... She informs me I will get an auto-gen email within 10 minutes.. I wait 10 minutes in my car and nothing comes through. I send them an email asking them to action the cancellation, and today I receive 2 emails. Both contradicting each other. One says it's cancelled, the other saying it WILL be cancelled in 30 days... In summary, Anytime Fitness is the scammiest gym out there. ALWAYS read the contract before signing, be aware of their massive fees and horrid cancellation terms. Staff seem to be in agreeance with the horrid contract, or are just ingrained to believe it's "right" to mislead their customers.

Bij het aangaan van het contract wordt er verteld dat je 34,95 euro BORG betaalt voor de toegangssleutel. Echter als je je abonnement opzegt dat vertellen ze je ineens dat je de sleutel gekocht hebt. Wie gaat er nou voor dat bedrag een plastic dingetje aanschaffen? Het zal vast ergens in de kleine lettertjes staan maar het voelt alsof ze je misleiden. Als ik dit geweten had dan was ik naar een andere sportschool gegaan, wij wilden het eens proberen voor een half jaar en zouden dan dus 70 euro voor 2 sleutels hebben betaald? Ook die 15 euro wat ze 2 x per jaar mogen incasseren, zogenaamd ter verbetering van de sportschool...De sportschool ziet er niet uit, plafond is niet afgewerkt, er is regelmatig wateroverlast. Allemaal een verdienmodel en het staat allemaal in de kleine lettertjes. Goed, een wijze les dat we die beter hadden moeten lezen maar het voelt in elk geval niet goed..